Daniel Thompson
North Las Vegas,NV
Summary
Seasoned security professional with extensive experience at MGM Grand / Grand Garden Arena, adept in CCTV surveillance and emergency response. Demonstrated excellence in incident reporting and maintaining high-security standards during large events. Skilled in de-escalation and problem-solving, ensuring guest safety and minimizing risk. Proven track record in training personnel and enhancing security protocols.
Overview
3
3
years of professional experience
Work History
Full Time Graveyard Security Officer
MGM Grand / Grand Garden Arena
Las Vegas, NV
09.2023 - Current
- Oversaw nightly and daily activities pertaining concert load in or load out times and building operational activities.
- Reported suspicious activities and persons to law enforcement or to neighboring properties.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Completed internal and external patrols and inspections on any building property damage or possible entires or exits that could lead to possible a security breach.
- Actively monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document activities and specific incidents within the property.
- Wrote detailed reports of all security breaches and investigations.
- Assisted with the dispatcher and report writer during event/ concert days.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Have properly restrained and detained persons that pose threat to guests and employees and issue a trespass.
Security Officer
T-Mobile / Grand Garden Arena
12.2022 - 08.2023
- Acted quickly during emergency situations to reduce opportunity for damage and injury amongst employees and guests.
- Patrolled and monitored premises during high populated areas and events by foot.
- Improved overall security by conducting regular patrols and monitoring surveillance systems during optional building operational shifts.
- Screened individuals and prevented entry of prohibited items into restricted areas.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed and enforced security protocol and procedures and calmly and promptly escorted non-compliant individuals off property.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Security Ambassador
T-Mobile / Grand Garden Arena
04.2022 - 11.2022
- Greeted guests professionally to ensure a welcoming atmosphere while making safety a top priority.
- Provided excellent customer service while addressing visitor/guest questions or concerns related to facility directions or instructions.
- Prevented unauthorized access to unknown guests by enforcing strict entry protocols and verifying identification.
- Checked and verified photo ID prior to granting facility access.
- Observed and report suspicious activities and persons in unauthorized access areas to supervision or management.
- Communicated with security team and building supervisors using two-way radios and mobile phones.
- Maintained and secured a safe and organized environment while stationed in a high profile post area.
- Escort high profile groups or vips to their desired or requested location.
- Deescalates intense confrontation between parties or individuals until back up units or supervisor arrives on scene.
Education
Advanced Honors Diploma -
Legacy High School
North Las Vegas, NV06.2022
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- CCTV surveillance
- Emergency response
- Access control
- Complex Problem-solving
- Security screenings
- Threat assessment
- Document management
- Dispatch
- Arrest procedures
- Security systems
- Defensive tactics training
- Interior and exterior patrol
- First aid and CPR certified
- Event security
Timeline
Full Time Graveyard Security Officer
MGM Grand / Grand Garden Arena
09.2023 - Current
Security Officer
T-Mobile / Grand Garden Arena
12.2022 - 08.2023
Security Ambassador
T-Mobile / Grand Garden Arena
04.2022 - 11.2022
Advanced Honors Diploma -
Legacy High School