Daniel Torres
La Quinta,CA
Summary
Motivated [Job Title] skillful working efficiently under pressure and make sound decisions. Exceptional team leader with outstanding work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Security Supervisor
Securitas Security Services USA
07.2023 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Collaborated with management to develop security policies and procedures.
Safety and Security Officer
Westin Hotel
03.2021 - 07.2023
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Public Safety Officer
Fantasy Springs Resort Casino
02.2020 - 03.2021
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Applied principles of law enforcement and fire protection.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
Food and Beverage Team Leader
Hilton
12.2017 - 01.2020
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Resolved customer complaints involving food or beverage quality and service.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
Cashier
Albertsons
08.2014 - 11.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Summit High School
Palm Desert, CA06.2014
Skills
- Operational Effectiveness
- Skilled in Conflict Resolution
- Compliance Management
- Daily Status Reports
- Security Hardware
- Skilled Public Speaker
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Security Supervisor
Securitas Security Services USA
07.2023 - Current
Safety and Security Officer
Westin Hotel
03.2021 - 07.2023
Public Safety Officer
Fantasy Springs Resort Casino
02.2020 - 03.2021
Food and Beverage Team Leader
Hilton
12.2017 - 01.2020
Cashier
Albertsons
08.2014 - 11.2017
High School Diploma -
Summit High School