Daniel Torres
El Paso
Summary
Experienced Cable Installer with comprehensive knowledge in installing, maintaining, and repairing both residential and commercial cable systems. Strengths include problem-solving abilities, precise documentation skills, and customer service expertise. Proven track record of improving system performance and reliability by effectively troubleshooting technical issues. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Responsible Truck Driver with expertise in planning routes, collecting payments and resolving customer service issues. Bringing several years of related experience, advanced inspection skills, and defensive driving abilities. Service-oriented with strong attention to detail and systematic approach to safety.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Truck Driver
VPC Trucking
El Paso
01.2025 - Current
- Ensured on-time deliveries by adhering to designated routes and traffic regulations.
- Responded to customer complaints swiftly, gathering information for effective remediation decisions.
- Transported goods between specified destinations according to established delivery schedules.
- Planned efficient routes, adjusting strategies based on weather and traffic conditions.
- Maintained awareness of transportation laws affecting operations and compliance requirements.
- Verified shipments against load documents to confirm accuracy before transport.
- Demonstrated safe driving practices while managing route changes and emergencies professionally.
- Conducted pre- and post-trip inspections, ensuring vehicle safety and operational readiness.
Underground Cable Installer
Dcomm
El Paso
02.2018 - 12.2024
- Installed, maintained, and repaired residential and commercial cable systems.
- Upgraded systems with latest technology and software updates.
- Troubleshot signal strength, internet connectivity, and digital TV reception issues.
- Conducted site surveys to determine optimal installation routes and equipment needs.
- Maintained accurate records of installed cables including type, length, and termination points.
- Collaborated with technical teams to coordinate installation schedules and build client relationships.
- Ensured compliance with local, state, and federal regulations throughout installation processes.
- Provided detailed explanations and resources to enhance customer understanding of installations.
Underground Cable Installer
ELBAC
El Paso
02.2012 - 02.2018
- Installed, maintained, and repaired residential and commercial cable systems.
- Upgraded systems with latest technology and software updates.
- Troubleshot signal strength, internet connectivity, and digital TV reception issues.
- Conducted site surveys to determine optimal installation routes and equipment needs.
- Maintained accurate records of installed cables including type, length, and termination points.
- Collaborated with technical teams to coordinate installation schedules and build client relationships.
- Ensured compliance with local, state, and federal regulations throughout installation processes.
- Provided detailed explanations and resources to enhance customer understanding of installations.
Cable Installation Technician
KSMEG
El Paso
09.2002 - 02.2012
- Executed installation, upgrades, and troubleshooting for cable TV, internet, and alarm systems.
- Conducted site surveys to identify optimal cable placements and equipment locations.
- Trained customers on equipment usage, setup procedures, and troubleshooting methods.
- Repaired weather-damaged cables to ensure service reliability.
- Installed and maintained residential and commercial cable systems, ensuring network integrity.
- Configured routers and modems, enhancing customer connectivity experience.
- Documented service actions through accurate forms and reports.
- Followed safety protocols during aerial installations and line work.
Education
Professional Truck Driving - CDL
Cultural Technical Institute, LLC
El Paso11-2024
High School Diploma -
Preparatoria Iberoamericana
Juarez Mx01-1993
Skills
- Cable installation and upgrades
- Signal troubleshooting
- Site surveying and record keeping
- Customer training and service
- Team collaboration and project management
- Problem solving and analytical thinking
- Ladder safety awareness
- Effective communication skills
- Equipment maintenance and repair
- Regulatory compliance and safety practices
- Attention to detail mastery
- Cabling layouts and arrangements
- Multitasking capacity
- Trench digging and wire pulling
- Fiber optic installation expertise
- Conflict resolution techniques
- Telephony systems maintenance
Certification
- CDL
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Truck Driver
VPC Trucking
01.2025 - Current
Underground Cable Installer
Dcomm
02.2018 - 12.2024
Underground Cable Installer
ELBAC
02.2012 - 02.2018
Cable Installation Technician
KSMEG
09.2002 - 02.2012
Professional Truck Driving - CDL
Cultural Technical Institute, LLC
High School Diploma -
Preparatoria Iberoamericana
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