Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Production Technician II
Caterpillar Inc.
03.2023 - Current
Performed safety startup/setup of all tooling in assigned areas to establish optimal performance.
Maintained clean and safe working environment Identified areas for improvement and meet regulatory requirements.
Promptly documented and reported all defective tooling, parts, and hazardous conditions.
Inspected all selected parts and sub-assemblies at specified stages in production process for quality characteristics or adherence to specifications.
Production Technician
ManpowerGroup
08.2022 - 03.2023
Customer Service Associate
Walgreens
12.2020 - 05.2022
Developed and actualized customer service initiatives to decrease wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Investigated and resolved customer inquiries and complaints quickly.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Driver Helper
UPS
11.2018 - 01.2019
Used hand trucks and dollies to safely transport heavy and cumbersome packages.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Verified documentation and condition of freight to assure quality standards were achieved.
Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
Infantryman
United States Marine Corps
11.2012 - 11.2016
Maintained secure communication systems to relay information to and from command teams.
Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
Conducted safety briefings for squad members prior to missions.
Developed and implemented strategies to maximize squad efficiency.