Daniel Vanvliet

Service Team Leader

JETT Pump & Valve

04.2018 - Current

Created opportunities for volunteers to develop leadership and other life skills under program guidelines.
Provided technical assistance with service operations and connected participants to external resources.
Developed and integrated organized icebreakers, team builders, service training and reflection.
Trained and assisted up to Number service members regularly.
Closely supervised team and volunteers to uncover needs and improve quality of services offered.
Encouraged service members to provide meaningful service to customers and successfully complete shifts.
Established open atmosphere for team members and participants to openly communicate thoughts and opinions.
Maintained regular communication with program participants and associates to promote future initiatives, organize new projects, and share program achievements.
Displayed professionalism when interacting with children, families, partners, fellow team members, managers and other program members.
Executed action plan to monitor development and progress of participants.
Collaborated with team leaders, youth and partners to organize service-learning activities in compliance with program guidelines.
Encouraged collaboration and social interaction while increasing understanding and appreciation of cause served.
Mentored and guided employees to foster proper completion of assigned duties.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
Built strong relationships with customers through positive attitude and attentive response.
Led team of Number members while providing exceptional customer service.
Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Implemented new working processes to deliver multiple improvements.
Maximized efficiency by removing safety hazards and debris from work areas.
Positioned as go-to person for up to Number staff members, troubleshooting complex administrative and training issues promptly.
Participated in cross-functional team-building activities.
Initiated timely response to emails, voicemails and written correspondence.