Enthusiastic and motivated, I have a passion for leading and service. I am looking to maintain a full-time position that offers professional opportunities that will allow me to utilize my leadership, collaboration, and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Sales Merchandiser
Coca Cola
03.2024 - Current
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Inspected merchandise for quality and arranged proper display location on floor.
Sales Merchandiser
Target
02.2023 - 03.2024
Inspected merchandise for quality and arranged proper display location on floor.
Developed and implemented strategies for top-tier customer service.
Customer Care Case Manager
Percepta
09.2020 - 01.2023
Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
Performed duties and provided service in accordance with established operating procedures and company policies.
Kitchen Server
Ai Fiori - Michelin Star & WS Grand Award - Altamarea Group
11.2019 - 05.2020
Resolved customer complaints promptly and professionally to maintain positive reputation.
Explained menu items and suggested appropriate options for food allergy concerns.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Barback/Server
Nobu
03.2016 - 05.2018
Trained and mentored newly hired employees to explain process flow and safety procedures.
Managed sections for smooth flow of guests and orders.
Ran food from chefs to guest tables with dishes that required special serving techniques.
Education
High School Diploma -
High School Of Computers And Technology
Biblical Studies And Theology
Life Christian University
06.2023
Skills
Project Management
Customer Satisfaction
Problem Resolution
Hospitality and Accommodation
Mentorship and Training
Data Entry
Proficient in Microsoft Office
Timeline
Sales Merchandiser
Coca Cola
03.2024 - Current
Sales Merchandiser
Target
02.2023 - 03.2024
Customer Care Case Manager
Percepta
09.2020 - 01.2023
Kitchen Server
Ai Fiori - Michelin Star & WS Grand Award - Altamarea Group
11.2019 - 05.2020
Barback/Server
Nobu
03.2016 - 05.2018
High School Diploma -
High School Of Computers And Technology
Biblical Studies And Theology
Life Christian University
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