Daniel Villa
Yonkers,NY
Summary
Responsible and motivated college student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. A career-oriented focus accentuates the ability to adapt and fixture in any work environment.
Overview
4
4
years of professional experience
Work History
Call Center Agent
Tip-Top International
Yonkers , NY
01.2022 - Current
- Reviewed files, records and other obtained documents to respond to customer requests.
- Maneuvered multiple websites to ensure our customers garnered the best possible price.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Communicated with outsourced vendors to track shipping containers, orders and retail/business prices.
Cashier Specialist
Acme
Yonkers , NY
01.2020 - 11.2020
- Worked closely with front-end staff to assist customers.
- Gave adequate assistance to customers needs and inquires about in store products and specials.
- Increased customer satisfaction with proper cleanliness and attentive behavior at check out.
- Promptly handled customer concerns in a timely matter to ensure positive store to customer relationship.
Education
Bachelor of Arts - Business Administration
Lehman College of The City University of New York
The Bronx, NY09-2024
Skills
- Data Entry
- Issue Resolution
- CRM Software
- Customer Communications
- Call Center Operations
- Gathering Information
- Quality Control
Languages
Spanish
Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You can never tell a book by its cover.
Lester Fuller and Edwin Rolfe
Timeline
Call Center Agent
Tip-Top International
01.2022 - Current
Cashier Specialist
Acme
01.2020 - 11.2020
Bachelor of Arts - Business Administration
Lehman College of The City University of New York
Volunteer Experience
Church Photographer 2017-Present
Achievements:
- Produced quality photographs of church activities, special events and church services.
- Gather basic knowledge of social media management.
- Learned new techniques that enhance my photography skills and enables for more
Volunteer Experience
Church Photographer 2017-Present
Achievements:
- Produced quality photographs of church activities, special events and church services.
- Gather basic knowledge of social media management.
- Learned new techniques that enhance my photography skills and enables for more
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