Daniel Villalba
Staten Island,NY
Summary
Adept at gaining knowledge through training, observation and direct experience. Attentive, intelligent and conscientious team player. Desiring to learn procedures, processes and strategies for success in any industry.
Overview
11
11
years of professional experience
Work History
Ophthalmology (Various)
Island Eye Surgery Specialists
10.2017 - Current
- Promoted a welcoming environment for new patients with thorough orientation to clinic policies and procedures.
- Optimized patient satisfaction scores through attention to detail when performing pre-appointment tasks such as verifying insurance eligibility or updating contact information.
- Maintained compliance with HIPAA regulations by diligently protecting patient privacy and confidentiality during all interactions.
- Performed and assisted in administration of Visual Field tests, OCT scans, retinal ultrasound scans and photography.
- Served as a liaison between patients, families, clinicians, and hospital staff throughout the entire surgical process.
- Provided comprehensive education materials for patients regarding their upcoming surgery, answering questions and alleviating concerns related to the procedure itself or recovery expectations afterward.
Deli Clerk
ShopRite
04.2014 - 10.2017
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Education
Associate of Arts - Liberal Arts And Sciences
06-2011
Certificate of Technical Studies - Digital Media Arts
06-2010
Skills
- Retinal Imaging
- Administrative
- Surgical Coordination
- Customer Service
- Word Processing
- Powerpoint
- Photography
- Videography
- Multimedia Editing
- Courier
Timeline
Ophthalmology (Various) - Island Eye Surgery Specialists
10.2017 - Current
Deli Clerk - ShopRite
04.2014 - 10.2017
College of Staten Island - Associate of Arts, Liberal Arts And Sciences
Touro College - Certificate of Technical Studies, Digital Media Arts
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