Sunshine Rainey
Centennial
Summary
Outgoing and friendly Optometric Tech experienced with various optometry equipment and reading patient charts to determine patient testing. Maintains schedule and patient flow while completing filing and phone work to facilitate office operations. Assists with frame styling and selling glasses and contact lenses to achieve revenue goals.
Overview
21
21
years of professional experience
Work History
Brand Ambassador & Assistant Private Events Coordinator
Uncorked Kitchen & Wine Bar
11.2022 - Current
- Executed designing the perfect cooking kitchen experiences, rehearsals, corporate events, wine tasting, and wine socials
- Worked within the guidelines of owners with policies, procedures of front desk/customer service, and training
- Responsible for building and retaining business relationships through direct and indirect sales and marketing initiatives, event planning, and reservation management
Doctor Technician & Optician
Europtics
10.2020 - 11.2022
- Managing incoming patient inquiries and scheduling examinations
- Increased patient satisfaction with thorough assessments, clear communication, and empathetic bedside manner.
- Research appropriate insurance coverage
- Manage inventory control and end of day conciliation
- Experience with lensometers, retinal imaging and auto refractor pre measurements
- Responsible for the cleanliness of the doctor office and seating area
- Knowledgeable in reading patient prescription, along with help styling patient with appropriate eyewear
Sales Manager & Events Coordinator
Sol Mexican Cocina – XRG Corporation
05.2018 - 05.2020
- Executed over 500 events, ranging from business dinners with anywhere from six to 250 guests to scheduling events and buyouts of the entire restaurant
- Trained banquet staff and captains to execute all events to SOL's standards
- Managed incoming email, text, phone, and Google search inquiries for various types of in-house events and off-site catering events and worked within Triple Seat and Open Table Reservation Management to schedule events and large parties
- Worked with Triple Seat and Open Table Reservation Management to schedule events and large parties
- Responsible for SOL's Grassroots Community Outreach Program with neighboring Cherry Creek North businesses
- 28% growth in my first year with $500,000 in sales, a 61% booking rating, and 53% repeat bookings in 2019
- During my time as the sales manager & event coordinator, the events department grew 24%
Server & Customer Service Representative
TAG Restaurant Group
01.2015 - 04.2018
- Ensured exceptional dining experience for clients by providing quality customer service, hospitality, and thorough wine/food knowledge
- Continuously built and sustained customer loyalty to increase brand awareness and sales growth
- Suggested menu items and beverage pairings to increase sales average per person
- Supported corporate marketing initiatives
- Delivered exceptional service by greeting and serving customers in a timely and friendly manner
Head Hostess/Private Dining Coordinator
The Capital Grille (Darden)
03.2004 - 11.2014
- Assisted the Managing Partner & Restaurant Sales Manager in day-to-day operations and administration
- Assisted in the opening of a new restaurant and built a sales base of approximately $8 million in 5 years
- Executed over 1,000 events, annually
- Developed new team members as a corporate trainer
- Ranked as a top ten sales performer in event sales for multiple years
Education
High School Diploma -
California High School
San Ramon, CASkills
- Staff training
- Conflict resolution techniques
- Sales
- Strong interpersonal skills
- Community Outreach
- Corporate Marketing
- Customer Relationship Management
- Insurance Coverage
- Insurance Verification
- Microsoft Office
- Retinal Imaging
- Effective communicator
- Appointment scheduling
- Visual field testing
- Diagnostic imaging
- Optometric equipment operation
- Paperwork management
- Payment collection
- Eye health assessment
- Refraction techniques
- Patient recordkeeping
- Work order preparation
Timeline
Brand Ambassador & Assistant Private Events Coordinator
Uncorked Kitchen & Wine Bar
11.2022 - Current
Doctor Technician & Optician
Europtics
10.2020 - 11.2022
Sales Manager & Events Coordinator
Sol Mexican Cocina – XRG Corporation
05.2018 - 05.2020
Server & Customer Service Representative
TAG Restaurant Group
01.2015 - 04.2018
Head Hostess/Private Dining Coordinator
The Capital Grille (Darden)
03.2004 - 11.2014
High School Diploma -
California High School
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