Logan Donnelly
Pahrump,NV
Summary
Dynamic Assistant Manager at Jimmy Johns Sandwich Shop with a proven track record in team leadership and customer service excellence. Enhanced operational efficiency by streamlining processes, resulting in improved customer satisfaction. Skilled in staff training and development, fostering a positive work environment while ensuring compliance with health regulations.
Overview
4
4
years of professional experience
Work History
Brand Ambassador
Jimmy Johns
12.2024 - Current
- Assisted in training new staff on operational procedures and customer service standards.
- Managed daily inventory levels, ensuring timely replenishment of supplies and minimizing waste.
- Streamlined order processes, reducing wait times and enhancing customer satisfaction.
- Monitored food safety practices to maintain compliance with health regulations.
- Collaborated with team members to optimize workflow during peak hours for improved efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Developed and executed promotional strategies to enhance brand visibility and customer engagement.
- Fostered relationships with customers, providing exceptional service to drive repeat business.
- Assisted in training new team members on product knowledge and brand standards.
- Conducted market research to identify trends and inform marketing initiatives.
- Coordinated events and promotions to increase foot traffic and sales revenue.
- Collaborated with management to refine operational processes for improved efficiency.
Baseball Umpire
Pahrump Valley Little League
02.2022 - 09.2024
- Enforced game rules and regulations with consistency and accuracy.
- Communicated effectively with coaches, players, and officials to resolve disputes.
- Observed player conduct to ensure fair play and sportsmanship standards.
- Maintained composure during high-pressure situations to uphold game integrity.
- Evaluated player performance and provided constructive feedback for improvement.
- Collaborated with fellow umpires to ensure smooth game operations and decision-making.
- Promoted good sportsmanship among players.
- Fielded questions from athletes and coaches regarding specific scenarios and calls.
- Communicated strikes and runs with precision.
Education
High School Diploma -
Pahrump Valley High School
Pahrump, NV05-2025
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Team motivation
- Staff training and development
- Hiring and training
- Active listening
- Multitasking
- Orientating and training
- Recruitment and hiring
- Coaching and mentoring
- Employee supervision
- Effective communicator
- Exceptional communication
- Customer engagement
- Customer relations
- Adaptable personality
- Team leadership qualities
- Relationship builder
- Customer relationship building
- Goal-oriented mindset
- Brand awareness
- Branding
- Staff training
- Conflict resolution techniques
- Sales and negotiation tactics
- Scheduling
- Inventory control
- Communication skills
- Promotional awareness
- Strong interpersonal skills
- Brand awareness development
- Sales
- Team player
- Teamwork and collaboration
- Sales and marketing
- Time management
- Problem-solving
- Attention to detail
Timeline
Brand Ambassador
Jimmy Johns
12.2024 - Current
Baseball Umpire
Pahrump Valley Little League
02.2022 - 09.2024
High School Diploma -
Pahrump Valley High School