Dedicated HVAC/R professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Sole Proprietor
Bryson Heating & Air Conditioning
05.1996 - Current
Manage day-to-day operations of a small family HVAC business.
Responsibilities include communicating with customers, sales, writing invoices and proposals, system design, installation, troubleshooting, and servicing residential and light commercial HVAC equipment.
Develop and implement strategies to maximize customer satisfaction.
Education
High School Diploma -
Providence Academy
Wilmington, NC
06.1992
Skills
Overseeing Employees
Manage Operations
Operations Oversight
Project Workflow Management
Mathematical Calculation and Reasoning
Customer Satisfaction
Customer Service Best Practices
Desktops, Laptops and Mobile Devices
Quality Assurance
Certification
North American Technician Excellence (NATE), - 2006-current
Virginia Master Mechanical & Gas Fitter - 2018-current