Knowledgeable in Environment Services & Management Excellent communications and customer service skills Ability to work in a fast-paced environment Seasoned Deputy Director with wealth of continual process and operation improvement experience. Successfully oversees daily operations, planning and quality control and develops and monitors resources. Broad history in establishing standard operating procedures and tracking and reporting processes, tools and information flows. Actively engages direct reports to achieve business goals, tracks progress toward goals and increases effectiveness and efficiency of leaders. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.