Daniel Wallace

· Aided in the transformation of the Hudson Valley Credit Union over three years; training more than 10 employees over the course of a year and a half allowing for a steady increase in bank productivity and employee numbers.

· Organize meetings with staff and management, providing support to management/administration periodically.

· Collaborate with the On the Job Training Department to design and implement customized training programs to assist in onboarding new bank employees, resulting in increased productivity and improved customer satisfaction of 9.52% in 2024.

· Develop and implement AI algorithms with Posh AI to create an intuitive knowledge system for bank employee use.

· Prioritized English and Reading comprehension, leading to an increase in reading from a First grade to Third grade level in less than a year.

· Facilitated the learning processes of a young student through reading texts, proofreading their works and collaborating with teachers to create a fun and creative learning environment.

· Provided customized lesson plans tailored to the individual student's learning style and academic goals across multiple subjects.

· Extensive proof reading and editing of written assignments completed by the student.

· Demonstrated strong communication and interpersonal skills to establish a supportive and encouraging learning environment that fostered academic growth and motivation.

Utilizing Zoom in order to assist the student with in class assignments and facilitate their private studying when needed.

· In-depth bookkeeping, including: balancing registers, inventory control and withdrawing funds for change purposes.

· Conversed with vendors about inventory amounts and order stock weekly.