Passionate reader who enjoys exploring all genres of literature, from classic novels and contemporary fiction to history, biographies, and science fiction Reading has fostered strong communication skills, empathy, creativity, and a lifelong enthusiasm for learning
Daniel Wass
Hamburg,NY
Summary
Results-driven professional with experience in retail sales and school maintenance. Strong background in customer service, team leadership, facility upkeep, inventory management, and problem-solving. Recognized for reliability, attention to detail, and the ability to create positive customer experiences while maintaining safe and efficient environments. Committed to delivering high-quality service and supporting organizational success.
Overview
11
11
years of professional experience
Work History
Resident Care Assistant
Community Service for
Hamburg, NY
09.2024 - 10.2025
- Provided compassionate care to residents, ensuring comfort and safety during daily activities.
- Communicated effectively with healthcare professionals to coordinate resident care plans.
- Assisted residents in managing medications, ensuring proper dosages and adherence to schedules.
- Enhanced resident satisfaction by providing compassionate and attentive care.
Maintenance Crew Member
Eden Central Schools
Eden, NY
08.2019 - 09.2024
- Performed routine maintenance tasks on school facilities to ensure safety and cleanliness.
- Operated various tools and equipment for repairs and upkeep of school infrastructure.
- Assisted in troubleshooting issues related to plumbing, electrical, and HVAC systems.
- Provided snow removal of school property
- Collaborated with team members to complete projects efficiently and effectively.
Sales Manager
Valu Home Centers
Hamburg, NY
04.2015 - 08.2019
- Led sales team to exceed quarterly revenue targets through strategic planning and performance management.
- Analyzed market trends to identify growth opportunities, adjusting strategies to optimize sales performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Monitored inventory levels and coordinated with suppliers to maintain optimal stock for customer demand.
- Fostered a collaborative team environment that encouraged open communication and shared best practices among staff.
Education
High School Diploma -
Saugus High School
Saugus, MASkills
- Adaptive problem solving
- Complaint Resolution
- Data Analysis & Reporting
- Store Opening & Closing Procedures
- Vendor Relations
- Sales Strategy & Execution
- Team Leadership
- Performance Management
- Coaching & Mentoring
- Employee Scheduling
Accomplishments
Results-oriented professional with a proven track record of success in both retail sales management and school maintenance operations. Demonstrated ability to increase sales performance, lead and develop high-performing teams, improve customer satisfaction, and maintain efficient store operations. Experienced in inventory control, staff scheduling, training, and achieving revenue goals while delivering exceptional customer service.
In school maintenance, recognized for ensuring safe, clean, and well-maintained facilities through preventative maintenance, repairs, and facility improvements. Successfully managed multiple priorities, responded promptly to maintenance needs, and contributed to a positive learning environment for students and staff. Known for reliability, strong problem-solving skills, attention to detail, and a commitment to operational excellence in both customer-focused and facility management roles.
Interests
Timeline
Resident Care Assistant
Community Service for
09.2024 - 10.2025
Maintenance Crew Member
Eden Central Schools
08.2019 - 09.2024
Sales Manager
Valu Home Centers
04.2015 - 08.2019
High School Diploma -
Saugus High School