Daniel whelan
Orlando
Summary
Operations leader with a track record of improving branch efficiency and profitability. Skilled in optimizing resource management and implementing effective sales strategies, resulting in elevated customer satisfaction and consistent team performance.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Estimator
ProSource Wholesale Flooring
Orlando
08.2025 - 02.2026
- Prepared and submitted bid proposals that secured key project contracts
- Researched and gathered competitive pricing for project bids, enhancing bid competitiveness
- Collaborated with stakeholders on residential and commercial projects to ensure project alignment and success
- Removed materials from blueprints for project execution
- Utilized RFMS software for project management
- Employed Measure Square for accurate measurements
- Implemented Bluebeam software for project collaboration
- Leveraged Procore platform for project tracking
- Organized project materials to streamline access and enhance workflow
Brnach Manager
National Contract Flooring
08.2024 - 02.2025
- Developed and executed sales strategies, consistently achieving and surpassing branch targets.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Monitored branch performance against key performance indicators, implementing corrective actions to achieve objectives.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Enhanced service quality and resolved client issues, resulting in improved customer satisfaction ratings.
- Oversaw budgeting, forecasting, and expense tracking for branch financials, ensuring accurate reporting and informed decision-making.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Reviewed customer loan applications to determine approval eligibility.
Project Manager
Foot Print Floors
02.2024 - 09.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Planned, designed, and scheduled project phases to align with objectives, ensuring timely execution.
- Monitored project progress against goals, adjusting schedules and resources to meet timelines and deliver results.
- Met project deadlines without sacrificing build quality or workplace safety.
- Facilitated team communication to enhance collaboration and achieve successful project outcomes.
- Identified plans and resources required to meet project goals and objectives.
Operations Manager
Riterug Flooring
03.2020 - 02.2024
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Streamlined operations to enhance profit margins.
- Supervised operations staff, ensuring compliance with company policies and procedures to maintain operational integrity.
- Empowered employees to take ownership of responsibilities, fostering accountability and improving performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Analyzed and reported on key performance metrics to senior management.
- Cultivated relationships with external vendors and suppliers to support efficient supply chain management.
- Established effective communication among unit staff and leadership, minimizing miscommunications and missed deadlines.
Project Manager
CSI Construction
01.2017 - 02.2019
- Managed multiple projects simultaneously, prioritizing tasks by urgency, resource availability, and alignment with organizational goals to ensure timely delivery.
- Planned and scheduled phases for large projects, ensuring alignment with timelines and project objectives.
- Managed scope creep by establishing clear boundaries on requested changes, maintaining alignment with original objectives and budgets to enhance project stability.
- Developed budgets based on resource requirements, optimizing fund allocation across project components to maximize resource utilization.
General Contractor
K9 Unit Remodeling
01.2000 - 02.2016
- Completed projects on time and within budget through meticulous scheduling and coordination of resources.
- Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
- Hired and managed subcontractors to meet project requirements efficiently and effectively.
- Developed strong relationships with clients through consistent delivery of high-quality work that met or exceeded expectations.
- Cultivated relationships with subcontractors that led to competitive pricing and consistent workmanship.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Implemented operational strategies that streamlined processes and minimized waste while upholding project standards.
Education
Associate of Science - Construction Management
Jacksonville University
Jacksonville, FL06-2000
Skills
- Cost estimation
- Bid preparation
- Cost analysis
- Data analysis
- Project management
- Operations management
- Time optimization
- Attention to detail
- Work prioritization
- Customer relations
- Collaboration
- Communication skills
- Performance evaluation
- Work ethic
Accomplishments
- Improved employee satisfaction and reduced turnover 70%.
- Repeatedly received recognition from superiors for excellence in service.
- Increased monthly revenue 30% through implementation of strategic initiatives.
- Grew new accounts 70% in only 6 months.
- Supervised team of 12 staff members.
Certification
- Project Management Professional (PMP) - Project Management Institute.
Languages
English
Timeline
Estimator
ProSource Wholesale Flooring
08.2025 - 02.2026
Brnach Manager
National Contract Flooring
08.2024 - 02.2025
Project Manager
Foot Print Floors
02.2024 - 09.2024
Operations Manager
Riterug Flooring
03.2020 - 02.2024
Project Manager
CSI Construction
01.2017 - 02.2019
General Contractor
K9 Unit Remodeling
01.2000 - 02.2016
Associate of Science - Construction Management
Jacksonville University