Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Hi, I’m

Mellissa White

Memphis,Indiana

Summary

Emergency room Nurse Manager with over 30 years of professional experience specializing in patient centered care and clinical operations , Manage a team of 74 RNs, LPNs, and ER Techs in 33 bed Emergency department. A strong history of leading high performance nursing teams to deliver empathetic and compassionate care to our community.

Overview

24
years of professional experience
1
Certification

Work History

Clark memorial Hospital
Jeffersonville, IN

Emergency Department Nurse Manager
07.2017 - Current

Job overview

  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Reviewed and processed payroll data to ensure accuracy of employee paychecks.
  • Anticipated potential payroll issues and questions to take proactive action and prevent development of problems.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Responded quickly and efficiently to inquiries from employees regarding their paychecks.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Maintained employee records in accordance with applicable laws and regulations.
  • Provided oversight of quality assurance activities within the Emergency Department.
  • Initiated proactive measures designed to reduce wait times in the ER waiting area.
  • Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
  • Reviewed patient records for accuracy and completeness prior to filing in medical record system.
  • Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Performed periodic audits of medical charts ensuring compliance with regulatory agencies such as The Joint Commission.
  • Conducted regular meetings with department staff members to discuss operational issues and performance improvement initiatives..
  • Assisted with recruiting efforts by interviewing prospective candidates for open positions within the department.
  • Monitored staffing levels to ensure appropriate coverage at all times.
  • Provided appropriate feedback on work, behavior, and attitude towards learning.
  • Educated staff on proper handwashing techniques and disinfecting procedures in order to prevent the spread of infectious diseases.
  • Monitored employee immunization records and administered necessary vaccinations.

Clark Memorial Health
Jeffersonville, IN

Registered Charge Nurse, Emergency Department
07.2017 - 07.2021

Job overview

  • Monitored condition of up to [Number] patients per shift to identify concerning changes and mitigate symptoms.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Supported new staff members by providing guidance during orientation period through hands-on training or classroom instruction.
  • Served as a role model for professional nursing practice through demonstrating accountability for own actions.
  • Instructed patients and families on medications, treatments, discharge instructions, self-care skills and follow up appointments.
  • Coordinated admission process from Emergency Department to an appropriate acute care unit.
  • Demonstrated leadership qualities by providing direction to ensure smooth operations within the department.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
  • Prepared medical equipment and tools to aid physician during examination and treatment of patients.
  • Provided support during disaster drills or actual disasters by triaging victims according to their severity levels.
  • Triaged and treated high-volume caseload in busy emergency room setting.
  • Trained other nurses on patient care and daily tasks, supporting growth and professional development.
  • Responded quickly to codes and coordinated efficient and skilled care.
  • Cared for patients experiencing acute traumas, including cardiac arrests, strokes and gunshot wounds.
  • Delegated tasks to staff nurses within scope of practice while ensuring safety and quality care was provided at all times.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Performed nursing assessments including physical, psychosocial and spiritual assessment of the patient and family.
  • Prioritized tasks based on acuity level of patients in order to provide safe and quality care.

KMC
Clarksville, IN

Emergency Room Nurse
08.2015 - 08.2016

Job overview

  • Stabilized patients, determined health needs and provided direct patient care.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Communicated effectively with other departments throughout the hospital such as laboratory services or radiology departments when ordering tests or obtaining results.
  • Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
  • Maintained accurate documentation of patient records in accordance with hospital policy.
  • Responded quickly during code blue events while following established protocols.
  • Provided detailed instructions to families regarding post-discharge care.
  • Assisted physicians with procedures such as intubations, central line insertions, chest tube insertions, lumbar punctures, and suturing of wounds.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.

St. Catherine Regional Hospital
Charlestown, IN

Emergency Room Staff Nurse
11.2007 - 02.2014

Job overview

  • Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
  • Treated patients by administering various types of medications and therapies.
  • Responded quickly to emergency codes and provided necessary interventions per protocol.
  • Performed emergency resuscitation procedures in critical situations.
  • Cared for patients experiencing acute traumas, including cardiac arrests, strokes and gunshot wounds.
  • Administered critical IV medications to stabilize patients for assessment and treatment.
  • Prepared medical equipment and tools to aid physician during examination and treatment of patients.
  • Assessed and treated patients with life-threatening medical conditions.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Trained other nurses on patient care and daily tasks, supporting growth and professional development.
  • Initiated IVs, inserted foley catheters, wound dressings and NG tubes when needed.

RiverView Villiage
Clarksville, IN

Human Resources Manager
01.2000 - 10.2007

Job overview

  • Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
  • Identified, screened and interviewed potential employees.
  • Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
  • Launched innovative incentive program to achieve low turnover rate in highly competitive market.
  • Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
  • Conducted employee performance reviews and implemented corrective actions to increase productivity.
  • Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
  • Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
  • Created job postings, tracked applicants and maintained applicant database.
  • Suggested promotions and wage increases according to employee performance.
  • Scheduled meetings with employees to address concerns and grievances.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

Jefferson Community And Technical College
, Louisville, KY

Associate of Science from Nursing
05-2017

Ivy Tech Community College of Indiana
, Sellersburg, IN

from Licensed Practical Nursing
11-1999

University Overview

1998]- Dean's List

  • 4.0 GPA

Hillcrest Certified Nursing Assistant
, Jeffersonville, IN

Certified Nursing Assistant from Nursing Assistance
07-1990

Indiana University Southeast
, New Albany, IN

Bachelor of Science from Nursing

Skills

  • Nursing Management
  • Emergency room operations
  • Continuous Improvement
  • Nursing Performance Assessment
  • Delegation and Motivation
  • Attention to Detail
  • Compassionate and Caring
  • Training Staff
  • Critical Thinking

Accomplishments

  • I have received several awards for my outstanding communication skills, including recognition for providing exceptional patient Care and education.
  • Daisy award March 9th, 2021
  • Mercy Award nominee 2021
  • Healthcare Hero Award January 2022

Certification

  • Associate RN Degree
  • NIH Certification
  • BLS/ACLS/Pals certified

References

References available upon request.

Timeline

Emergency Department Nurse Manager

Clark memorial Hospital
07.2017 - Current

Registered Charge Nurse, Emergency Department

Clark Memorial Health
07.2017 - 07.2021

Emergency Room Nurse

KMC
08.2015 - 08.2016

Emergency Room Staff Nurse

St. Catherine Regional Hospital
11.2007 - 02.2014

Human Resources Manager

RiverView Villiage
01.2000 - 10.2007

Jefferson Community And Technical College

Associate of Science from Nursing

Ivy Tech Community College of Indiana

from Licensed Practical Nursing

Hillcrest Certified Nursing Assistant

Certified Nursing Assistant from Nursing Assistance

Indiana University Southeast

Bachelor of Science from Nursing
  • Associate RN Degree
  • NIH Certification
  • BLS/ACLS/Pals certified
Mellissa White