Daniel Whitney
Philadelphia,PA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
3
3
years of professional experience
Work History
Bartender
Yanago Kappo Izakaya
Philadelphia, PA
07.2025 - Current
- Mixed diverse cocktails based on traditional Japanese recipes and guest preferences.
- Collaborated with kitchen staff to ensure timely drink and food pairing recommendations.
- Engaged with customers to build rapport and encourage repeat visits to the izakaya.
Barista
Little Susie’s
Philadelphia, PA
07.2025 - Current
- Maintained cleanliness and organization of workstations and customer areas.
- Operated espresso machines and brewing equipment efficiently during peak hours.
- Prepared a variety of beverages following established recipes and standards.
Client Services Manager
365 Health Services
Philadelphia, PA
08.2024 - 07.2025
- Coordinated service delivery across multiple departments and teams.
- Developed training materials for new client service representatives.
- Resolved client inquiries promptly to maintain service excellence.
Lead Line Cook
Brown Hound Downtown
Rochester
07.2023 - 07.2024
- Supervised kitchen staff to ensure efficient meal preparation and service.
- Trained new cooks on menu items and kitchen protocols.
- Ensured compliance with food safety standards and sanitation practices.
Department Head
Vern’s
Rochester
07.2023 - 07.2024
- Led regular team meetings to discuss objectives and project updates.
- Managed daily work assignments of subordinate staff members while ensuring timely completion.
- Created culture of empowerment and innovation for employees to promote engagement.
Head Chef
Voula’s Greek Sweets
Rochester
07.2022 - 07.2023
- Oversaw kitchen operations and maintained high food safety standards.
- Managed inventory, ordering supplies, and minimizing waste effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate of Arts - Culinary Arts
Finger Lakes Community College
Canandaigua, NY05-2017
Skills
- Drink pairing
- Customer relationship management
- Training development
- Inventory management
- Quality assurance
- Effective communication
- Problem solving
- Team leadership
- Operational efficiency
- Food preparation
Accomplishments
Eagle Scout
Timeline
Bartender
Yanago Kappo Izakaya
07.2025 - Current
Barista
Little Susie’s
07.2025 - Current
Client Services Manager
365 Health Services
08.2024 - 07.2025
Lead Line Cook
Brown Hound Downtown
07.2023 - 07.2024
Department Head
Vern’s
07.2023 - 07.2024
Head Chef
Voula’s Greek Sweets
07.2022 - 07.2023
Associate of Arts - Culinary Arts
Finger Lakes Community College