Daniel Wight
MAGNOLIA
Summary
Have been 3d printing both FDM and mSLA Resin for 10 years as a hobby and am now seeking to transition to new field and develop skills in high-paced manufacturing environment. Skilled in troubleshooting, process optimization, and ensuring compliance with safety standards. Ready to apply technical expertise and collaborative approach to drive efficiency and quality in new role.
Overview
19
19
years of professional experience
Work History
Retail Consultant
Fleming Area Expansions LLC
07.2024 - Current
- Conducted center visits with UPS franchise stores to ensure compliance standards were met and any deficiencies were addressed
- Supervised the delivery of fixtures for both black & tan and laser lite stores during the upgrade process
- Conducted default checks on stores to verify that items have been corrected or are still out of compliance
- Merchandised new Laser Lite store after upgrading from Black & Tan
Item Processing Rep IV
TD Bank Canada
04.2022 - 07.2024
- Transferred to the Item Processing team supporting the Canadian side of TD Bank
- Balance all daily transactions for the bank and submit for processing
- Close out transactions after duplicate transactions have been verified
- Run multiple reports daily for bank bookkeeping and governmental regulations
- Multitask regions and reports daily
- Ensure all tasks assigned are completed by required deadlines
- Dedicated to supporting the team to cover any staffing challenges
- Use multiple software to complete tasks
Contact Center Representative
TD Bank US
05.2018 - 04.2022
- Assist customers who call into the phone channel for assistance with their accounts
- Assigned to the NGP launch for the Tech and Small Business dept to assist customers during the transition to the new platform
- Developed internal training documents to supplement official training materials from TD Bank to assist team members with daily tasks
- Part of a team that was run as a short pilot program to see if we could function without a dedicated TM
- Was new employee ambassador for the team
- Member of one of the highest rated teams for the contact center
Surveillance Officer
Oxford Casino
11.2015 - 04.2018
- Performed detailed investigations of patrons/employee play for cheating and accuracy
- Performed investigations on patron cash transactions at both the gaming tables and cashier windows
- Performed audits on cage and vault employees when variances occurred
- Ensured that SARC reports were filed correctly when suspicious activity occurs
- Provided reviews and footage for Compliance when violations of Internal Controls are violated
- 2nd most senior employee on my shift
- Detailed training on gaming regulations and Internal Control regulations in the gaming industry
- Manages confidential information daily
Quality Assurance & Test Technician
Enercon Technologies
03.2015 - 11.2015
- Responsible for testing finished or near completed equipment or components using various methods to ensure proper function and reliability
- Familiar with multiple test fixtures designed to test 1 or more specific components to ensure proper function
- Responsible for visual inspection of product when it reaches the QA/Test phase for proper component placement, alignment, and solder quality
- ISO level I, II, III certified
- Program and test of major control boards for medical technology
- Responsible for routine maintenance of test fixtures and equipment
- Multi-tasking several time-consuming tests and programs
Engineering Technician Intern
Stanley Black & Decker
06.2014 - 09.2014
- Assigned to work in the DeWalt chargers group under Marc McKinley to assist the engineers with project tasks
- Worked on projects ranging from charger modification, DFEMA testing, Thermal couple testing, and hardware assembly
- Tasked with generating reports on tests completed for engineer review and troubleshooting of designs
- Familiar with SBD methods and practices with project deliverables and deadlines
Stocking Associate
Kohls Department Store
07.2011 - 02.2012
Security Officer
Wackenhut Security Services
09.2005 - 06.2007
Education
Associate of Applied Science - Computer Electronics & Engineering Technology
ITT Technical Institute
Owings Mills, MD06.2014
Associate Degree - Criminal Justice
Frederick Community College
Frederick, MD08.2009
Skills
- Management
- Leadership
- Investigative Skills
- 3D Slicing Software
- Microsoft Office Suite
- Windows Operating System
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
Military Experience
- Basic Training, Ft. Knox, KY
- Advanced Individual Training [AIT], Ft. Bragg, NC, 38A, Civil Affairs Specialist
- Iraq, 04/01/03, 07/01/03, 01/01/06, Providing Security for High Value Military Personnel, Combat operations, Most Duties are still classified.
Timeline
Retail Consultant
Fleming Area Expansions LLC
07.2024 - Current
Item Processing Rep IV
TD Bank Canada
04.2022 - 07.2024
Contact Center Representative
TD Bank US
05.2018 - 04.2022
Surveillance Officer
Oxford Casino
11.2015 - 04.2018
Quality Assurance & Test Technician
Enercon Technologies
03.2015 - 11.2015
Engineering Technician Intern
Stanley Black & Decker
06.2014 - 09.2014
Stocking Associate
Kohls Department Store
07.2011 - 02.2012
Security Officer
Wackenhut Security Services
09.2005 - 06.2007
Associate Degree - Criminal Justice
Frederick Community College
Associate of Applied Science - Computer Electronics & Engineering Technology
ITT Technical Institute
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