Daniel Wiles
Abbeville,SC
Summary
Looking for a career change and to bring my skills I have acquired to the Biotechnology industry. Over the past 2 years at Athens Tech I have learned a lot in Chemistry and Biotechnology and I am hoping to begin a successful career in the industry and gain knowledge and experience.
Overview
6
6
years of professional experience
Work History
Parts Advisor/Tire and Lube Technician
Quality Auto Care
03.2022 - Current
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
- Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.
- Assisted with training new team members, sharing insights and best practices gleaned from years of experience in the field.
Parts Manager
Oreily's Auto Parts
10.2018 - 02.2022
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
Education
Associate of Applied Science - Biotechnology
Athens Technical College
Athens, GA12-2025
Skills
- Customer service
- Team collaboration
- Email communication
- Time management
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
Timeline
Parts Advisor/Tire and Lube Technician
Quality Auto Care
03.2022 - Current
Parts Manager
Oreily's Auto Parts
10.2018 - 02.2022
Associate of Applied Science - Biotechnology
Athens Technical College
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