Daniel Williams
Falmouth,MA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
18
18
years of professional experience
Work History
Server/Bartender
The Auld Triangle
Hyannis, MA
10.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in maintaining cleanliness and organization of dining and bar areas. As well as the service stations.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Functioned in a team oriented staff environment completing many different jobs as a collective.
- Adapted quickly to menu changes and daily specials, enhancing guest experience.
Patrol Officer
Taunton Police Department
Taunton, MA
02.2016 - 04.2024
- Conducted routine patrols to ensure public safety and deter criminal activity.
- Responded promptly to emergency calls and coordinated with competing stakeholders.
- Conducted investigations with detailed reports on incidents.
- Utilized seasoned critical thinking, conflict resolution and customer service skills daily.
- ATV Unit
- SEMLEC Dive team
- Taunton Police Marine Unit
- Report writing instructor
Patrol Officer
Somerset Police Department
Somerset, MA
04.2014 - 02.2016
- Conducted routine patrols to ensure public safety and deter criminal activity.
- Responded promptly to emergency calls, providing assistance and coordinating with other agencies.
- Collaborated with community organizations to enhance public relations and foster positive interactions.
Deckhand/Bartender
Island Commuter Corp. - Island Queen
Falmouth, MA
05.2008 - 10.2011
- Operated and maintained vessel equipment to ensure safety and efficiency during daily operations.
- Monitored weather conditions to maintain passenger safety.
- Collaborated with crew members to execute emergency drills and maintain readiness protocols.
- maintained high level of customer service to hundred's of daily patrons and return customers.
- Worked the snack bar and tended bar daily
- Tended bar during private charters
Education
Bachelor of Science - Criminology
Suffolk University
Boston, Massachusetts, MA05-2012
Skills
- Exceptional customer service
- Critical thinking
- Bartending
- Security
- Guest engagement
- Customer success
- Emergency Management
- Wait Staff
Timeline
Server/Bartender
The Auld Triangle
10.2025 - Current
Patrol Officer
Taunton Police Department
02.2016 - 04.2024
Patrol Officer
Somerset Police Department
04.2014 - 02.2016
Deckhand/Bartender
Island Commuter Corp. - Island Queen
05.2008 - 10.2011
Bachelor of Science - Criminology
Suffolk University