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Associate Principal Engineer

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Dynamic and results-driven guest service and sales leader with over 25 years of progressive experience at Walt Disney World and Disney Vacation Club. Proven track record of exceeding performance goals, delivering exceptional guest experiences, and fostering cross-department collaboration. Recognized multiple times for excellence in service, performance, and leadership, including the inaugural GSCC Purpose Award in 2023. Skilled in consultative selling, team mentoring, and operational efficiency, with a strong commitment to creating magical moments for guests.


  Time management with ability to manage multiple priorities, meet time bound goals and handle emergency situations, e.g. Control of the call in order to keep the conversation on topic, comply with the department goals in terms of the length of a call, and be prompt to assist when, a necessary communication is imperative in order to keep the momentum between the New Member and the newly acquired membership.
  Comfortable supporting and partnering with multiple teams, both salaried and hourly cast at all levels.
  Exhibited ability to work in multiple computer systems, while also being able to identify and resolve issues.
  Organizational skills with attention to detail, e.g. By maintaining record of calls taken and the status of the contract at the time of the call. Accurately prioritize the order in which tasks need to be completed, checking the schedules daily to stay on top of trainings or meetings required by the department.
  Communicate information written and verbally.
  Guest service skills (in person, over the phone and email), e.g. More than 25 years of experience between working with the Disney reservation Center as an, on the phone travel advisor, worked with the Welcome Home Breakfast Team welcoming and assisting New Members, assist with other support teams like Online communications in answering Spanish incoming emails
  Fluent in English and Spanish.


Professional with strong foundation in retail management, skilled in driving sales, optimizing operations, and enhancing customer experiences. Demonstrates leadership through effective team collaboration, consistently meeting and surpassing business goals. Adaptable to evolving retail environments, excelling in inventory control, staff training, and strategic planning. Renowned for reliability and results-focused approach.

Well-organized professional bringing 13+ years of superior performance in fast-paced environments. In-depth knowledge of computer skills, data entry, schedule management. Highly organized with managing multiple calendars, managing budgeting and administration. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Focused on enhancing business efficiency and team productivity by sourcing high-quality candidates and minimizing turnover. Proficient in supporting Human resource training, performance-optimization and motivational strategies.

Developed skills in high-energy, customer-focused environment, excelling in support roles and team collaboration. Adept at managing inventory, maintaining cleanliness, and ensuring efficient operations. Looking to transition into new field where these transferrable skills can drive success and contribute to team goals.

Dynamic and results-driven strategic sourcing professional with over 20 years of proven success across the manufacturing, hospitality, and investment banking sectors. Expertise in supply chain management encompasses logistics, purchasing, and planning, complemented by a deep understanding of inventory control and capital expense management. Recognized for exceptional leadership in cross-functional teams and strong communication abilities, consistently delivering impactful negotiation outcomes. Strategic thinker focused on forecasting future savings and adept in program/project management, ensuring alignment with organizational goals while driving efficiency and innovation.

Experienced with engaging visitors and ensuring welcoming atmosphere. Utilizes effective communication and problem-solving skills to address guest needs. Knowledge of safety protocols and crowd management to maintain secure environment. I have a strong background in creating engaging content and driving online engagement. Adept at using various social media platforms to enhance brand presence and reach target audiences. Known for effective collaboration and adaptability in dynamic team environments. Skilled in content creation, analytics, and strategy development, ensuring impactful results.

Professional performer with strong background in delivering memorable and engaging character portrayals for various audiences. Known for exceptional team collaboration and adaptability to meet diverse entertainment needs. Reliable and flexible, with skills in improvisation, communication, and audience interaction.

Dynamic Parade Performer and Dancer with a rich history of captivating audiences at prestigious venues, including Disneyland Resort. Specializes in a wide range of dance styles from Classical Ballet to Hip Hop, coupled with exemplary communication and teamwork skills. Proven track record in choreography creation and performance preparation, consistently delivering memorable experiences.

Daniel Wright

Summary

Overview

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Character & Parade Performer

Seasonal Performer

Shift Supervisor & Barista

Front Desk & Party Coordinator

Education

BBA - General Management

Skills

Timeline

Seasonal Performer

Shift Supervisor & Barista

Front Desk & Party Coordinator

Character & Parade Performer

BBA - General Management

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