Warren Riley
ORLANDO,FL
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
45
45
years of professional experience
Work History
Character and Parade Captain and Driver
Walt Disney World Resort
01.2009 - 01.2025
- Perform duties per operating guidelines to facilitate and achieve the best interactions in safe, courteous, efficient environment while providing quality show performances in parades, meet and greets. Performing the role to ensure to help other lines of Business Dining and Daily Operations. Applying feedback to other Cast Members. Also receiving feedback from my Leaders to help achieve solutions to problems that might arise. Multi-tasking to the solutions to prevail to help Guests satisfactions and to influence Cast Members by showing example of the role that I’m in as being a Captain in that area and keeping safe environment. Example offering feedback to my Leaders to put reflection tape on the Character carts when returning from nightly hours.
Attendant Trainer and Attendant
Walt Disney World Resort
01.2007 - 01.2009
- Instructed and train new Character Attendants in the foundations and building blocks of all aspects of successful execution of their duties, including: guest interaction, character integrity, the basics and operations guidelines Safety, Show, Courtesy and Efficiency to achieve their role as of Attendant. When training use of Power Point and Guests interactions and to apply (P.A.S.S.) Pre-show, Activity, Sign and Share and Send-off feedback to help and reach these goals. Also work with Character trainers and Face trainers for their purpose as well. As a Attendant to execute to make Magic for our Guests and to assist them when ever possible.
Custodial Cast Member
Walt Disney World Resort
01.2004 - 01.2006
- Executed duties daily to provide a clean environment for all Guests while following Disney and Line of Business operating guidelines.
Stock merchandise clerk
Walgreens Distribution Center
01.1993 - 01.2003
- Receiving merchandise and processing goods to be shipped to all retail outlets in timely and safe manner. Operations of equipment (e.g., forklift cherry pickers and stand forklifts)
Shipping Clerk
Cues Plumbing Inc.
01.1992 - 01.1993
- Shipped and received plumbing supplies, processed purchasing orders
Shipping Clerk
Cooper International
01.1980 - 01.1990
- Shipped and received sporting goods including International orders: via UPS, Federal Express
Education
High School -
LaSalle Senior High School
Niagara Falls, New York01.1980
Skills
- Have some knowledge in Microsoft Word Outlook, PowerPoint, Eiss and Excel
- Time management
- Valid Driver's license
- Problem-solving
Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Languages
English
Work Preference
Work Type
Part TimeLocation Preference
On-SiteTimeline
Character and Parade Captain and Driver
Walt Disney World Resort
01.2009 - 01.2025
Attendant Trainer and Attendant
Walt Disney World Resort
01.2007 - 01.2009
Custodial Cast Member
Walt Disney World Resort
01.2004 - 01.2006
Stock merchandise clerk
Walgreens Distribution Center
01.1993 - 01.2003
Shipping Clerk
Cues Plumbing Inc.
01.1992 - 01.1993
Shipping Clerk
Cooper International
01.1980 - 01.1990
High School -
LaSalle Senior High School