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Associate Principal Engineer

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To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Results-driven IT Support Technician with hands-on experience delivering end-user support across devices and small-to-medium network environments within education and laboratory settings. CompTIA A+, Security+, and Microsoft Azure Fundamentals certified, with ongoing pursuit of CCNA to deepen networking expertise. Proficient in Windows client and server administration, Active Directory management, system imaging and deployment using KACE, and ticketing platforms such as Zendesk. Demonstrates solid foundational knowledge of networking concepts, including Cisco routers and switches, DHCP, and DNS. Recognized for combining strong technical troubleshooting abilities with exceptional customer service skills developed through high-volume, client-facing roles. Flexible and dependable, with a willingness to relocate across Canada and support shift-based operations.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Daniel Yanes

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Assistant Manager

Bachelor of Science - Electrical Engineering

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