Daniel Young
Henderson,NV
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Computer Technician I
Clark County School District, CCSD
01.2023 - Current
- Performed troubleshooting to correct computer hardware and software malfunctions for students and staff.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Linked computers to network and peripheral equipment.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors and microphones for use in classrooms, assemblies, performances, etc.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners, laptops, and chromebooks.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Documented changes and actions in computer-based tracking system.
Chief Operating Officer
Young Ink Press LLC.
06.2014 - 01.2023
- Increased reader engagement through social media.
- Interface with readers through social media on behalf of represented authors.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Managed and completed paperwork and overall office administration operations.
- Attended to office operations and required paperwork.
- Installed, modified and repaired software and hardware to resolve technical issues.
- Responded to support requests from authors and patiently walked individuals through basic troubleshooting tasks.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Assist with publishing, managing sales, and promotions for e-books and print editions.
- When necessary, help plan and coordinate book signings for represented authors.
Contract Computer Technician
Kelly Services
06.2014 - 08.2014
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for clients.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Linked computers to network and peripheral equipment.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
Education
Bachelor of Science - Computer Science
Kentucky State University
Frankfort, KY05.2014
Skills
- Coding
- Software Design
- IT
- C
- C#
- Visual Basic
- JavaScript
- SQL
- Python
- MS Office
Hobbies
- Video Game Design
- Computer & Console Gaming and Programming
- Baseball
- Weightlifting
Timeline
Computer Technician I
Clark County School District, CCSD
01.2023 - Current
Chief Operating Officer
Young Ink Press LLC.
06.2014 - 01.2023
Contract Computer Technician
Kelly Services
06.2014 - 08.2014
Bachelor of Science - Computer Science
Kentucky State University