Taylor Martin
Sandy,UT
Summary
Certified with high level networking, and security experience that is very useful in any industry to provide professional good business practices.
Overview
7
7
years of professional experience
Work History
Computer Technician Tier III/Build Crew
PCLaptops
Midvale, Utah
05.2022 - Current
- It was my job to install, & perform minor repairs to hardware, software, or peripheral equipment following design, or installation specifications as well as check for any software incompatibilities in systems that would need to be fixed by adjusting settings, or installing new software
- It's been my job to Reassemble desktops, or build desktops & have done hundreds of different troubleshooting techniques to computer systems ranging from personal laptop, & desktop computers
- I have experience in training newly hired employees by teaching them the proper techniques, & tools used to sort out the situation with a computer
- I have spoken to hundreds of customers getting detailed explanations to help us both understand where the problem, & solution was for transparency, & mitigating future risks
- I can get about six high-end computers built daily on the floor
Delivery Driver/Clerk
Dominos Pizza
Sandy, Utah
04.2018 - 04.2022
- A simpler job that required me to maintain awareness in sanitation, health, & safety standards while delivering good customer service on time for customers
- I was tasked with delivering food, & drink orders by road if not over the front counter as well as take payments to be processed at the end of the day
- I was given experience in prepping food, as well as cleaning dishes
Education
CompTIA A+ Core 1, 2, Network +, & Security - IT/Business Networking, & Security
Dion Training
Orlando, Florida05.2024
Skills
- Windows Software
- Linux Software
- Management
- Business Professionalism
- Security Discretion
- High Work Output
- Coding
- Building Computers
- IT Security Management
- Preventive Maintenance
- Network security measures
- Issue diagnosis and resolution
- Customer Service
- Attention to Detail
- Problem Replication
- Remote Support
- Disaster Recovery
- Application software testing
- Network Operating Systems
- Software Installation
- Network testing
- Peripheral device installation
- Software Feature Demonstrations
- System Upgrades
- Computer configurations
- Hardware Configuration
- Help desk assistance
- Printers and Peripherals Installation
- Relationship Building
- Workstation testing
- Virus Removal
- Regulatory Compliance
- Peripheral Repair
- Security patching
- Technical Support
- Installation and Repair
- System Backup
- Network Administration
- Electronic record integrity
- Wireless Networking
- Hardware troubleshooting
- Computer imaging
- Operating system testing
- User Training
- Multi-line telephone set up
- Device configuration
- Change Management
- Network Security
- Desktop and laptop installations
- Issue Tracking
- Cable pulling
- Inventory Management
- PC refurbishment
- Software Licensing
- Settings configuration
- Network component installations
- Network configuration
- Installation Management
- Wire pulling
- Apple iOS
- Analytical Thinking
- Help Desk Support
- Quality Assurance Controls
- System Testing
- Programming
- Work Integrity
- Training abilities
- Security best practices
- Email account set up
- Data Recovery
- Telephone Etiquette
- Advanced troubleshooting
- Hardware Installation
- Software patching
- Printer setup
- Valid Driver's License
- Performance Optimization
- Server maintenance
- Software Updates
- Technical Writing
- Technical Analysis
- Computer Troubleshooting
- Hardware and software installation
- VoIP Applications
- Web Security
- Project Management
- Software Applications
Hobbies and Interests
- Watching DIY engineering videos
- Christian and family-oriented
- Windows Software
- Linux Software
- Management
- Business Professionalism
- Security Discretion
- High Work Output
- Learning how to code
References
References available upon request.
Timeline
Computer Technician Tier III/Build Crew
PCLaptops
05.2022 - Current
Delivery Driver/Clerk
Dominos Pizza
04.2018 - 04.2022
CompTIA A+ Core 1, 2, Network +, & Security - IT/Business Networking, & Security
Dion Training
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