Daniel Zabala
Miami,FL
Summary
Experienced in establishing and managing profit-driven sales strategies. Proficient in meeting company guidelines while improving team efficiency, sales numbers and customer engagement scores. Results-driven Sales Manager bringing 10+ years of experience in product development, promotion and skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Overview
6
6
years of professional experience
Work History
Assistant Sales Manager
Rani Jewelers
Miami, FL
11.2020 - Current
- Helped sales professionals finalize customer sales and handled escalated concerns.
- Taught new associates sales tactics and performance improvement techniques.
- Developed effective sales team members through highly individualized coaching.
- Marketing through social media accounts
- Provide excellent customer service.
- Reviewed past-due accounts and communicated with customers to promote timely payments.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Resolved customer complaints regarding sales and service.
- Directed and coordinated products, services and sales activities.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Promoted exceptional levels of customer service by asking open-ended questions and assisting clients on sales floor.
Assistant Sales Manager
Signet Jewelers Inc.
Miami, FL
06.2018 - 11.2020
- Developed and significantly grew assigned territory 80% within first year.
- Member of the Elite Diamond Club
- 2019 Florida National & Regional Sales winner
- Exceeded all sales goals
- Customer service and inventory specialist
- Developed effective sales team members through highly individualized coaching.
- Opened and closed store, set up registers and secured cash.
- Supported sales team members to drive growth and development.
Education
Real Estate License - Real Estate
Gold Coast School
Doral, FL04-2024
Skills
- Team building and development
- Sales strategy development
- Data reporting
- Order Management
- Promotion development
- Sales Goals
- Sales expertise
- Complex negotiation
- Effective selling strategies
- Mentoring and coaching
- Sales Coaching
- Client Needs Assessments
- Documentation skills
- Staff Management
- Product shipping procedures
- Relationship building and management
- Performance Improvement
- Product and service sales
Timeline
Assistant Sales Manager
Rani Jewelers
11.2020 - Current
Assistant Sales Manager
Signet Jewelers Inc.
06.2018 - 11.2020
Real Estate License - Real Estate
Gold Coast School