Daniela Amorim
Winter Garden,FL
Summary
Personable Retail Assistant with [Number] years of experience in retail sales and customer service roles. Well-versed in processing sales, working with customers and organizing merchandise. Recognized for exceptional organizational and multitasking abilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
IT Infrastructure Specialist - IBM
IBM
Winter Garden, FL
11.2010 - 06.2017
- Technical support for systems
- Monitoring
- Backup and maintenance
- Restore and recovery
- Monitored system performance and identified potential issues with IBM systems.
Sales Associate
Hering Store
Jundiaí, São Paulo
2018 - 2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
Sales Associate
O Boticario
Jundiaí, São Paulo
2020 - 2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
Education
Associate of Arts - Human Resources Management
Unisul
Brazil, IN02-2022
Skills
- Order Processing
- Effective Communication Abilities
- Customer Assistance
- Inventory Tracking
- Payment Processing
- Cash Register Operation
- Complex Problem-Solving
- Retail Merchandising
- Store Organization
- Inventory Management
- Merchandise Rentals
- Computer Proficiency and Microsoft Office
- Staff Support
Languages
English
Professional
Portuguese
Professional
Spanish
Professional
Timeline
IT Infrastructure Specialist - IBM
IBM
11.2010 - 06.2017
Sales Associate
Hering Store
2018 - 2019
Sales Associate
O Boticario
2020 - 2022
Associate of Arts - Human Resources Management
Unisul