DANIELA ARGUELLES
Home Instead Senior Care Home
Long Beach
12
years of professional experience
Delivered exceptional communication and time management skills, contributing to a positive workplace culture.,Achieved a respectful and caring interaction style with peers across various situations.,Organized workflows effectively, demonstrating rapid adaptability to new information.,Utilized bilingual proficiency in Spanish and English to facilitate better collaboration.,Achieved dependability and a consistent readiness to embrace growth opportunities with the organization.
Work History
Caregiver
1 Year 11 Months- Assisted clients with daily living activities, enhancing comfort and independence.
- Provided companionship and emotional support, fostering positive relationships with clients.
- Administered medication and monitored health conditions, ensuring client safety and well-being.
- Developed personalized care plans in collaboration with families to address individual needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Representative
1 Year 11 Months- Managed patient scheduling and appointment confirmations to optimize workflow efficiency.
- Assisted in the preparation of medical imaging reports, ensuring accuracy and compliance with protocols.
- Collaborated with healthcare professionals to enhance patient care and streamline imaging processes.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
Waitress/Cashier
1 Year 1 Month- Coordinated order transmission to kitchen staff, enhancing workflow and service delivery.
- Engaged with customers to patiently capture and confirm their orders, enhancing service quality.
- Executed precise check delivery and efficiently processed bill payments within POS system.
- Welcomed customers with utmost respect and professionalism.
- Executed cleaning and organization tasks to ensure a tidy and efficient work environment throughout and after shifts.
- Managed telephone communications to facilitate reservations and to-go orders.
- Monitored guest experiences to ensure satisfaction levels were met.
- Resolved customer concerns and complaints through active listening and prompt issue resolution.
Customer Service Representative
1 Year 6 Months- Engaged with customers to assess product functionality and enhance overall satisfaction.
- Addressed telephone inquiries and resolved complaints in accordance with standard operating procedures.
- Maintained product organization and sustained a pristine environment for optimal functionality.
- Handled high-pressure situations calmly, maintaining composure during busy periods or interactions.
- Handled sensitive information securely while processing payments through various methods.
- Promoted a healthy work environment through effective communication and teamwork.
Internship Student
10 Months- Monitored inventory status and initiated orders for workplace supplies to maintain optimal stock levels.
- Managed customer inquiries and facilitated call transfers to appropriate personnel to ensure effective assistance.
- Ensured timely distribution of important personnel documents through efficient copying and faxing processes.
- Established systematic filing protocols to enhance accessibility and retrieval of files.
Education
High School Diploma
Skills
I am a quick learner.
Bilingual(Spanish & English)
Respectful and compassionate
Time management
Problem-solving
Dependable and responsible
Multitasking and organization
Strong ethics
Flexible schedule
Team collaboration
Timeline
Caregiver
Home Instead Senior Care Home
11.2024 - CurrentRead More
Representative
Magnolia Medical Imaging
08.2022 - 07.2024Read More
Waitress/Cashier
Hole Mole restaurant
01.2019 - 02.2020Read More
Customer Service Representative
Del Amo Fashion Center
09.2015 - 03.2017Read More
Internship Student
Law offices Vincent J. Quigg
09.2014 - 07.2015Read More
Juan Rodriquez Cabrillo High School
High School Diploma
Read More