Daniela Ariola
Spencerport
Summary
My name is Daniela Ariola, I am 22 years old; originally from Bogota, Colombia, raised in Rochester, NY. I graduated from SUNY Brockport in Fall 2025, with a degree in Community Justice (Criminal Justice and Anthropology). I am pursuing a career within the fields of corrections/social services.
Overview
5
5
years of professional experience
Work History
Host
Char Steak and Lounge
Rochester, NY
12.2021 - Current
- Take reservations and to-go orders by phone, answer customer questions, and inform them of accurate wait times. Cultivate positive guest relations by managing information and orchestrating speedy seating. Document reservations and prepare seating. Assist managers with quickly resolving service and food-related issues.
Expeditor/Food Runner
Char Steak and Lounge
Rochester, NY
12.2021 - Current
- Act as the communication link between kitchen staff and servers. Organize and prioritize food tickets to ensure timely service. Check food quality, presentation, and portion consistency before it leaves the kitchen. Resolve minor issues quickly (missing items, incorrect plates, delays). Deliver completed food orders from the kitchen to tables quickly and accurately. Ensure each dish matches the ticket (correct items, sides, modifications).
Server
Crisp Rochester
Rochester, NY
02.2025 - 01.2026
- Provided exceptional customer service in high-pressure dining environment. Implemented upselling techniques that increased average check size without compromising service quality. Conducted inventory checks and collaborated with management to minimize waste and optimize stock levels. Served food and beverages promptly with focused attention to customer needs. Worked with POS system to place orders, manage bills, and handle complimentary items. Resolved customer complaints promptly and professionally to maintain positive reputation.
Student Employee
Office of Career Services
Brockport, NY
09.2022 - 12.2022
- Tended to full-time employees' organizational/office needs, such as laminating papers, organizing files, printing papers. Created mock resumes for each major on campus. Created and updated monthly bulletin board with current events on campus. Organized and worked in the professional clothes closet on campus (located in Career Services Office). Organized and worked pop-up clothes closet events, as well as any office events. Worked closely with fellow student employees to complete tasks and support the office to the best of our ability.
Lifeguard
Brook Lea Country Club
Rochester, NY
06.2021 - 08.2022
- Kept watch over swimmers to respond quickly to distress situations. Cleaned, brushed, and vacuumed the pool to keep clean. Informed patrons of unsafe or hazardous conditions and requested alternative activities. Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons. Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
Bachelor of Science - Community Justice
SUNY Brockport College
Brockport, NY12.2025
High School Diploma - undefined
Spencerport High School
Spencerport, NY01.2021
Skills
- Multitasking
- Accuracy and efficiency
- Attention to detail
- Reliability
- Liquor regulations and Compliance
- Team collaboration
- Patron support
- Ability to work in fast-paced, high-pressure environment
- Emergency Response
- CPR certified
Timeline
Server
Crisp Rochester
02.2025 - 01.2026
Student Employee
Office of Career Services
09.2022 - 12.2022
Host
Char Steak and Lounge
12.2021 - Current
Expeditor/Food Runner
Char Steak and Lounge
12.2021 - Current
Lifeguard
Brook Lea Country Club
06.2021 - 08.2022
High School Diploma - undefined
Spencerport High School
Bachelor of Science - Community Justice
SUNY Brockport College