Daniela Ayala
Baldwin Park,CA
Summary
Experienced retail sales associate with exceptional customer service skills, proven ability to resolve customer complaints, and demonstrated leadership during opening and closing shifts. Proficient in cash handling and inventory management. Skilled in relationship building and problem-solving, consistently delivering exceptional results within given timelines.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Ross Dress for Less
02.2023 - 11.2024
- Greeted customers and engaged in conversation to assess needs
- Developed strong interpersonal skills to effectively communicate with customers and coworkers
- Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude
- Became a leader during opening and closing shifts and learned to comprehend to maneuver cash handling
- Met customer satisfactory requirements while enacting each role that was applied to me
- Maintained a clean and organized store environment that met all safety standards
- Managed inventory levels by monitoring stock movement, restocking shelves, transferring items from one location to another
- Explained products and services to help customers make informed decisions
Crew Member
Jack in the Box
09.2021 - 11.2021
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Coordinated with other crew members to complete assigned tasks quickly and effectively
- Handled customer complaints in a professional and courteous manner
Education
San José City College
San Jose, CASkills
- Customer Service
- Problem Solving
- Time Management
- Relationship Building
Timeline
Retail Sales Associate
Ross Dress for Less
02.2023 - 11.2024
Crew Member
Jack in the Box
09.2021 - 11.2021
San José City College
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