Daniela Batista Ferreras
Orlando,USA
Summary
Recently relocated from New York City to Orlando to contribute NYC-level fashion style and professionalism to a dynamic team. Eager to apply retail and concierge skills in luxury-service environments. Driven by a passion for continuous learning and successfully navigating change. Proactive and versatile with a dedication to quickly adapting to new challenges. Committed to improving customer satisfaction & positive outcomes.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Health Unit Coordinator
AdventHealth
Orlando, Florida
07.2026 - Current
- Conducted unit greetings and orientations for newly admitted and transferred patients.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Compiled and submitted daily reports on patient admissions, discharges, and transfers for administrative use.
- Responded to emergency situations by following hospital protocols and assisting medical staff as needed.
- Assisted with patient care activities under the direction of nursing staff to support patient needs.
Beauty Advisor
Sephora
New York, NY
04.2024 - 05.2026
- Provided personalized beauty consultations that identified client needs, preferences, and beauty goals to enhance customer satisfaction.
- Worked with Dior Beauty and YSL Beauty, providing product education, shade selection, application guidance, and tailored recommendations.
- Supported prestige beauty clientele across makeup, skincare, fragrance, and luxury beauty categories.
- Created elevated client experiences through attentive service, product demonstrations, and consultative selling.
- Used strong product knowledge to support sales goals, brand objectives, and client satisfaction.
- Assisted clients with complexion matching, makeup selection, and beauty routines while ensuring a polished sales floor and efficient product replenishment.
- Collaborated with Sephora team members and brand partners in a high-volume retail environment.
Seasonal Sales Associate
Bloomingdale's
New York, NY
09.2023 - 02.2024
- Identified client needs and provided tailored product recommendations, enhancing high-touch shopping experience.
- Delivered personalized service in a fast-paced luxury department-store environment.
- Built positive client relationships through polished communication, attentiveness, and professional service.
- Supported sales objectives through client engagement, product knowledge, and effective selling techniques.
- Organized and maintained visually appealing sales floor, aligning with luxury retail standards to attract customers.
- Supported merchandise replenishment, organized fitting rooms and inventory, ensuring smooth daily floor operations.
- Collaborated with the team during peak seasonal periods to deliver efficient and elevated customer service.
Education
High School Diploma -
Urban Dove High School
New York, NY06-2020
Skills
- Fashion illustration
- Customer relationship management
- Sales strategy development
- Brand promotion
- Creative vision
- Color theory
- Fashion history
- Beauty consultations
- High-pressure performance
- Fashion photography
- Outfit coordination
- Personal styling
- Personal shopping abilities
- Fashion networking
- Styling experience
- Personal shopping
- Product expertise
- Fashion advertising
- Relationship building
- Product knowledge
- Client relations
- Fashion blogging
Certification
Management of Fashion and Luxury Companies, SDA Bocconi / Coursera, 04/01/26
Timeline
Health Unit Coordinator
AdventHealth
07.2026 - Current
Beauty Advisor
Sephora
04.2024 - 05.2026
Seasonal Sales Associate
Bloomingdale's
09.2023 - 02.2024
High School Diploma -
Urban Dove High School