Daniela Bethel
Marshall,MI
Summary
Dedicated professional with strong customer service skills. Proven ability to manage sensitive information while delivering exceptional support and effective communication. Ready to enhance client satisfaction and team collaboration.
Overview
7
7
years of professional experience
Work History
Department Assistant
Oaklawn Hospital
06.2023 - 09.2026
- Ensured data confidentiality with strict adherence to company policies regarding sensitive information handling.
- Provided exceptional customer service by addressing concerns promptly and professionally, leading to increased satisfaction levels.
- Customer service with patients.
- Money handled.
- Answer phone calls efficiently.
- works well with others, coworkers, as well as being very friendly with patients and outgoing.
- Has worked on a software called athena.
Paraprofessional
Marshall Public Schools
08.2019 - 06.2023
- Facilitated small group activities to enhance student engagement and understanding of curriculum material.
- Assisted teachers with lesson implementation and classroom management strategies.
- worked one one one with students.
- worked with parents on students’ development.
- worked with teachers on continuing students IEPS.
- Monitored student progress, providing feedback to teachers on individual performance and behavior.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Education
High School Diploma -
Marshall Alternative Highschool
Marshall, MI06.2008
Skills
- File management
- Data entry expertise
- Customer service
- Problem-solving
- Multitasking
- Reliability
- Telephone and email etiquette
- Analytical thinking
- Excellent communication
- Professional and mature
- Self motivation
- Active listening
Timeline
Department Assistant
Oaklawn Hospital
06.2023 - 09.2026
Paraprofessional
Marshall Public Schools
08.2019 - 06.2023
High School Diploma -
Marshall Alternative Highschool