Dedicated youth development professional with strong skills in customer service, conflict resolution, and training development. Committed to fostering positive youth engagement and enhancing cultural diversity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Youth Development Lead
Ymca Of Greater Seattle
Renton
05.2023 - Current
Encouraged youth to expand awareness and appreciation of the natural world through engaging educational programs.
Coordinated activities promoting cultural diversity and fostering inclusive growth among youth.
Facilitated interactions among youth from various cultures to promote understanding.
Maintained regular communication with parents regarding child progress and educational goals to support development.
Apply effective conflict resolution and problem-solving strategies to support positive youth engagement and development.
Barista Trainer
Starbucks
Renton
07.2019 - 09.2023
Communicated effectively with customers and peers to foster a positive environment.
Created training materials that improved team knowledge and skill application.
Maintained equipment through regular cleaning and troubleshooting to ensure optimal performance.
Operated cash registers and handled cash and card transactions.
Medical Assistant
Dema Consulting & Management
Santa Rosa
11.2021 - 12.2022
HIPAA compliance and confidential records management
Documented medical data in patient charts, facilitating accurate records.
Counseled and empathized with residents from diverse backgrounds and mental health issues to enhance their well-being.
Provided residents with nutritious meals and essential life support to meet their basic needs.
Assisted homeless residents that were being housed by local Sonoma County funding.
Facilitated problem-solving sessions to address resident concerns and strengthen community relationships.
Education
High School Diploma -
Piner High School
Santa Rosa, CA
05-2019
Some College (No Degree) - Nursing
Santa Rosa Junior College
Santa Rosa, CA
05-2026
Skills
Youth program development
Training development
HIPAA-compliant documentation practices
Customer service
Team collaboration
Conflict resolution
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Ability to multitask effectively in fast-paced environments