Compassionate Medical Assistant experienced in direct patient care and medical office management. Enhanced patient satisfaction through effective communication and adherence to regulatory standards. Motivated individual seeking entry-level opportunities to leverage organizational skills and contribute to growth.
Overview
1
1
Language
1
1
Certification
1
1
year of post-secondary education
5
5
years of professional experience
Work History
Youth Development Professional
Boys & Girls Club of Garden Grove
Garden Grove, CA
05.2026 - Current
Facilitated engaging activities for youth to promote social skills and teamwork.
Helped youth offenders or at-risk individuals improve abilities, behavior and emotional strength.
Assisted in planning and implementing educational programs for diverse age groups.
Supervised daily operations, ensuring safe and welcoming environment for members.
Collaborated with staff to develop strategies for improving member participation.
Communicated effectively with parents regarding youth progress and program offerings.
Organized recreational activities such as sports tournaments, movie nights, field trips, and other events.
Supported volunteers in conducting events and activities for community engagement.
Maintained accurate records of attendance and program participation for reporting purposes.
Cashier
Raising Cane's
Garden Grove
11.2023 - 05.2026
Processed customer transactions efficiently and accurately.
Handled cash, credit, and gift card payments securely.
Ensured clean and organized checkout area to enhance customer experience.
Assisted customers with menu selections and inquiries.
Monitored inventory levels and restocked supplies.
Monitored and restocked inventory to maintain availability of products.
Evaluated training programs for effectiveness and relevance to job roles.
Trained newly hired top talent to fill key positions and maximize productivity.
Delivered constructive feedback and positive reinforcement to foster trainee motivation.
Cashier
TJX Companies
Las Vegas, Nevada
06.2021 - 06.2022
Operated a cash register efficiently and accurately, processing various payment methods including cash, check, credit card, gift card, and automatic debit.
Processed customer transactions efficiently and accurately.
Maintained a clean and organized checkout area.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Greeted customers warmly at the entrance, fostering a welcoming atmosphere and addressing inquiries about store products and services.
Assisted customers with purchases by providing product information and support at checkout. and signed customers up for the rewards program.
Performed price checks on items to ensure accurate pricing for special orders or discounts.
Enhanced customer satisfaction by personalizing service to meet individual needs.
Medical Assistant
Advanced Urgent Medical Group
Santa Ana, California
12.2024 - 02.2025
Administered injections, medications, and treatments per physician orders to support patient care.
Assisted physicians with patient examinations and medical procedures.
Monitored vital signs and documented changes in patient conditions.
Managed patient records using electronic health record systems.
Coordinated patient scheduling for appointments and follow-up visits to enhance patient access and continuity of care.
Prepared examination rooms and ensured cleanliness and organization.
Collected and processed lab specimens for testing and analysis.
Educated patients on treatment plans, medications, and follow-up care to promote understanding and adherence.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.