Daniela Caceres
The Bronx,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Contesta Rock Hair
01.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed over 30 customer calls per day.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Applied Behavioral Analysis Therapist
Creative Behavioral Solutions,LLC
02.2022 - 12.2022
- Provided comprehensive treatment by working in close collaboration with multidisciplinary team of professionals.
- Provided one-on-one Applied Behavior Analysis (ABA) therapy for neurodivergent clients in clinical setting.
- Monitored and documented client progress using data collection techniques.
- Developed and maintained clear, individualized documentation on each patient.
Head Cashier/Manager of Operations
KC KC Gourmet Empanadas
02.2019 - 01.2022
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
Education
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
New York, NY05.2022
Skills
- Chronic Disorders
- Treatment Protocols
- Best Practices and Standards
- Hospitality Service
- Team Collaboration
- Cash Handling and Security
Languages
English
Spanish
Timeline
Front Desk Receptionist
Contesta Rock Hair
01.2023 - Current
Applied Behavioral Analysis Therapist
Creative Behavioral Solutions,LLC
02.2022 - 12.2022
Head Cashier/Manager of Operations
KC KC Gourmet Empanadas
02.2019 - 01.2022
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York