Daniela Camacho Aguila
Summary
Personable Medical Assistant skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems. Detail-oriented medical receptionist with several-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff. Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist/Medical Assistant/Social Media Coordinator
MoradiMD
Vista/Carlsbad
08.2023 - Current
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Ordered office supplies as needed to maintain inventory levels.
- Implemented best practices for optimizing organic reach by leveraging existing relationships with influencers and bloggers.
- Participated in weekly meetings with other departments to brainstorm creative ideas for campaigns across different channels.
- Collaborated with marketing team members to create engaging content that resonates with target audiences.
Float Medical Assistant
California Skin Institute
Encinitas, CA
01.2021 - 11.2023
- Educated clients about products and self-maintenance for healthy aftercare based on needs and preferences.
- Sanitized and organized station and tools by disinfection and sanitation..
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Provided assistance to medical staff in performing minor surgical procedures.
Education
CPT -
Phlebotomy Training Academy
Escondido, CA12-2022
NHA-Certified Medical Assistant -
International Health Group
San Diego, CA09-2022
CA Esthetician License -
Southern California College of Barber And Beauty
Escondido,CA08.2021
Skills
- Spanish- Native or Bilingual, Business Level speaking, Reading & Writing
- Cleaning and organizing paperwork
- Knowledgeable on skincare regimes
- BLS and CPR Certified
- Clear Communication with providers
- Flexibility and Scheduling
- Background with Social Media Management for aesthetics
- Appointment Scheduling
- Computer Communication: Excel, Google,Microsoft,Outlook, MS Office
- Numbing patients for Filler, Morheus8, LaseMD
- Prepped Laser Rooms (BBL, SCITON, V-BEAM)
- Take Before/After photos
- Calm and Professional Under Pressure
- Upselling Products and Services
- Creative Thinking
- Dependable and Responsible
- Sales Background
- Patient-focused care
- HIPAA Compliance
- Inventory Oversight
- Telephone Etiquette
- Medical Billing
- Patient callbacks
- Invoice Processing
- Data Entry
- Patient Flow Management
- Promotional Campaigns
- Photo and Video Editing
- Content Creation
- Attention to Detail
- Networking and relationship building
- Procedure Assistance
- Restocking lab supplies
- Stocking supplies
Certification
Basic Life Skills (BLS) Certified, Express Training Solutions, Inc - 2/16/2022 Successfully completed the cognitive and skills evaluations in accordance with the curriculum of the American Heart Association Basic Life Support (CPR and AED) Program
Timeline
Receptionist/Medical Assistant/Social Media Coordinator
MoradiMD
08.2023 - Current
Float Medical Assistant
California Skin Institute
01.2021 - 11.2023
CPT -
Phlebotomy Training Academy
NHA-Certified Medical Assistant -
International Health Group
CA Esthetician License -
Southern California College of Barber And Beauty
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