Daniela Castellanos
Homestead
Summary
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
4
4
years of professional experience
Work History
Aftercare
Somerset Preparatory Academy Homestead
Homestead, FL
02.2023 - Current
- Contributed to after-school programs to enhance the overall educational experience of students beyond the classroom setting.
- Assisted in the organization of school events, boosting student engagement and fostering a sense of community within the school.
- Observed and monitored children's play activities to promote healthy, safe environment.
- Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
- Prepared after-school enrichment activities for children to encourage student participation.
- Organized and stored toys and classroom materials to maintain order in activity areas.
- Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
Cashier
Bed Bath & Beyond
Homestead, Florida
04.2021 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reviewed weekly sales ads and monitored price changes.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Sales Associate
American Eagle
Homestead, FL
06.2023 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Highschool Diploma -
Somerset Academy South Homestead
Homestead, FloridaAssociate of Arts - Psychology, Early Education
Miami Dade College
Homestead, FL05-2025
Skills
- Work Task Prioritization
- Product Location
- Credits and Refunds
- Cash Register Operation
- Cooperative Attitude
- Inventory Stocking
- Gift Wrapping
- Price Identification
- Customer Transactions
- Feedback Acceptance
- Merchandise Packaging
- Sweeping and Mopping
- Customer Relations
- Basic Math Functions
- Stocking and Replenishing
- Cashier Abilities
- Promoting Loyalty
- Payment Collection
- Bagging and Packaging
- Answering Customer Questions
- Collecting Carts
- Guest Satisfaction
- Check Cashing
- Customer Assistance
- Membership Programs
- Professional Telephone Etiquette
- Telephone Reception
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
American Eagle
06.2023 - 11.2024
Aftercare
Somerset Preparatory Academy Homestead
02.2023 - Current
Cashier
Bed Bath & Beyond
04.2021 - Current
Highschool Diploma -
Somerset Academy South Homestead
Associate of Arts - Psychology, Early Education
Miami Dade College