Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista

Daniela Cuevas

Wheeling,IL

Summary

I’m a hardworking and adaptable individual with over three years of experience in fast-paced customer service roles, where I learned how to stay organized, communicate clearly, and handle pressure with a positive attitude. I’ve also worked as a Pharmacy Technician, which gave me hands-on experience in healthcare, attention to detail, and working with sensitive information. I’m now planning to pursue a Bachelor's degree in Accounting because I’m drawn to numbers, problem-solving, and understanding how businesses run. I’m reliable, eager to learn, and ready to grow in a new direction.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
07.2025 - Current
  • Prepared high-quality espresso beverages using various brewing techniques and equipment.
  • Delivered exceptional customer service, enhancing overall guest experience and satisfaction.
  • Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
  • Assisted in training new baristas on beverage preparation and customer interaction protocols.
  • Collaborated with team members to streamline workflow during peak hours for improved service speed.

Customer Service

Panda Express
01.2023 - 08.2025
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Boosted customer service scores, attentively addressing and resolving customer complaints.
  • Strengthened company reputation by delivering exceptional customer service and support.
  • Increased repeat business by delivering exceptional customer service experiences consistently.

Pharmacy Technician

Walgreen's Pharmacy
08.2024 - 01.2025
  • Assisted pharmacists in preparing and dispensing medications accurately.
  • Processed prescription orders using pharmacy management software efficiently.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Education

Associate of Arts - Business Administration And Management

William Rainey Harper College
Palatine, IL
01-2025

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Decision-making

Languages

Spanish
Native or Bilingual

Timeline

Barista

Starbucks
07.2025 - Current

Pharmacy Technician

Walgreen's Pharmacy
08.2024 - 01.2025

Customer Service

Panda Express
01.2023 - 08.2025

Associate of Arts - Business Administration And Management

William Rainey Harper College
Daniela Cuevas