Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Security Control Center Operator and Abloy Key Operator
Oklahoma Gas and Electric
01.2020 - Current
Provision badges and Abloy keys using Lenel and Abloy CLIQ software to access OG&E facilities for new hires, terminated, and current members/contractors.
Responsible for security alerts companywide (i.e. computerized alarms for audible and video surveillance, intrusion detection, physical access control systems).
Monitor Genetec cameras and alarms for OG&E critical assets.
Investigate incidents, theft reports, and confidential security issues at OG&E facilities.
Serve as the central point of contact for OG&E members with any security, safety concerns, and questions.
Responsible for training new EMC operators to work the Security Control Desk.
Responsible for coordinating security investigations; creating Genetec Clearance cases, adhering to OG&E policies and Incident Response Plan, dispatching investigators and police, reports responding to information of theft, fraud, and other security and safety incidents, serving as a liaison between members and law enforcement.
Maintain multiple logs, records, and reports for the Security Control Center.
Running Lenel reports, Abloy key user reports, Abloy key audits, etc.
Resolve issues through active listening and open-ended questioning, escalating major problems to manager.
Security Operations Command Center Operator
Global Security Corporation-Enable Midstream
04.2019 - 12.2021
Created badges and assigned badge access through Genetec for BOK and other Enable Midstream facilities.
Data entry for new hire and termination reports.
Patrolled and monitored Enable Midstream facilities physically, and by camera and alarm monitoring using the Genetec system.
Providing a lawful security response to deter wrongful acts at company facilities.
Ensuring a secure environment for employees and visitors.
Daily monitoring of computerized alarms for; audible and video surveillance, intrusion detection, physical access control systems.
Deputy, Corporal, and Clerical Supervisor
Oklahoma County Sheriff’s Office
01.1999 - 12.2019
20 years of experience in data entry and Law Enforcement.
Created policies and procedures for the Intake Discharge Unit. Developed standards and maintained documentation for ACA jail accreditation.
Negotiate with vendors, order, maintain, and disperse departmental supplies
Trained, mentored, and supervised 20+ clerical staff and officers on three shifts. Developed, designed, coordinated, and trained staff on data entry systems.
Court Deputy-organizing the daily jail court schedule and provided security in the court room for Judges, District Attorneys, Public Defenders, the general public, as well as inmates.
Managed multiple projects and met stringent deadlines.
Answered OSBI requests and card returns and processed DNA samples in the OSBI CODIS system.
Acted in a liaison capacity with other organizations and agencies.
.Coordinated training, evaluated employees' work and corrected problems with staff.
Education
Associates Degree in Applied Science - School of STEM, Applied Technology
Oklahoma State University
Oklahoma City, Oklahoma
12.2023
Associates Degree in Applied Science - Police Science
Oklahoma State University
Oklahoma City, Oklahoma
05.2015
Skills
6 1/2 years Control Center experience
Lenel, Genetec, Abloy CLIQ, Service Now, Excel, Word
Effective communication
Independent decision making
Security Risk/Asset Monitoring
Intrusion detection methods
Physical access and control systems management
Managing computerized alarms/and Surveillance systems