Daniela Diaz Lopez
Greeley,CO
Summary
A dedicated professional offering outstanding computer and communication skills, bringing in two years of experience in office systems. I promote superior time-management and organizational skills that have developed from working full-time while also being a full-time student and balancing the responsibilities that come with my 4 extracurricular academic programs. The knowledgeable experiences gained from working in healthcare and office-like environments have shaped me into a collaborative and passionate individual ready to bring great contributions to your Banking facility.
Overview
3
3
years of professional experience
Work History
CNA
Columbine Health and Rehab
Windsor, CO
05.2023 - 11.2023
- Provided excellent customer service when interacting with patients, families and guests.
- Assisted with activities of daily living, including bathing, dressing, feeding and grooming.
- Maintained daily records of residents activities by charting in designated areas
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Answered call lights of 30 residents promptly and responded to requests.
Sales Representative
Vector Marketing Company
Greeley, CO
05.2023 - 06.2023
- Supported customer engagement by presenting products.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Successfully organized client visits, presentations, product demonstrations and trade shows.
- Negotiated pricing contracts with customers to maximize profits.
CNA
Pelican Pointe Healthcare and Rehabilitation
Windsor, CO
09.2022 - 05.2023
- Provided excellent customer service when interacting with patients, families and guests.
- Maintained daily records of activities by charting in designated areas
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation to more than 30 residents at a time.
- Received direction from nurses to tailor care plans to meet each residents needs.
- Exercised judgement by assessing residents, and reporting any alarming conditions to a more experienced professional.
Political Representative
SIGNIA Marketing
Greeley, CO
10.2020 - 08.2022
- Resolved customer complaints in a professional manner while maintaining high levels of customer service.
- Provided excellent customer service by resolving customer concerns
- Displayed strong telephone etiquette by handling difficult calls effectively.
- Developed and maintained relationships with existing clients to ensure customer satisfaction
- Returned and transferred calls to appropriate parties.
Education
Bachelor of Science - Business Administration and Marketing
University of Northern Colorado
Greeley, CO05-2026
High School Diploma -
Northridge High School
Greeley, CO05.2022
Skills
- Fluent/Bilingual - English and Spanish
- Advanced computer skills: Microsoft Office Suite
- Expert in social media: Facebook, Instagram, Snapchat
- Strong team builder: ability to lead teams and work well in a highly collaborative environment
- Highly organized: ability to meet deadlines and knowledge of how to run an office
- Excellent verbal and written communication skills
- 4 years of customer service experience
- Loyal, Committed, and Dependable
- Calm and Level-Headed Under Duress
Timeline
CNA
Columbine Health and Rehab
05.2023 - 11.2023
Sales Representative
Vector Marketing Company
05.2023 - 06.2023
CNA
Pelican Pointe Healthcare and Rehabilitation
09.2022 - 05.2023
Political Representative
SIGNIA Marketing
10.2020 - 08.2022
Bachelor of Science - Business Administration and Marketing
University of Northern Colorado
High School Diploma -
Northridge High School
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