Daniela Flores
Brownsville
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Medical Records Clerk
Brownsville Physical Therapy
Brownsville
03.2025 - Current
- Managed patient records using electronic health record systems.
- Organized and filed medical documents for easy retrieval.
- Assisted healthcare staff with accessing patient information efficiently.
- Ensured compliance with health information privacy regulations.
- Updated patient demographics and insurance information regularly.
- Coordinated with billing department to resolve discrepancies in records.
- Maintained inventory of medical forms and office supplies.
- Trained new staff on record-keeping processes and systems.
- Processed incoming medical records requests.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
Youth Care Worker
South Westkey Programs
Brownsville
01.2023 - 03.2025
- Provided direct support to youth in daily living activities.
- Facilitated group activities to promote social interaction and teamwork.
- Monitored behavioral patterns and reported concerns to supervisors.
- Assisted in developing individualized care plans for each youth.
- Maintained accurate documentation of daily interactions and incidents.
- Collaborated with multidisciplinary teams to address youth needs effectively.
- Maintained cleanliness of youth facilities and rooms.
- Supervised daily cleaning operations to ensure high standards of cleanliness.
- Trained new team members on cleaning protocols and safety procedures.
- Coordinated schedules and delegated tasks among cleaning staff effectively.
- Inspected work areas for compliance with cleanliness and safety standards.
Receptionist
Multi Mini Storage
Brownsville
11.2020 - 12.2022
- Greeted customers and addressed inquiries to create welcoming atmosphere at storage facility.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified customer needs during interactions to improve overall service experience.
- Executed daily administrative tasks to support efficient operations at storage facility.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
High School Diploma -
Simon Rivera Highschool
Brownsville, TX06-2019
Skills
- Electronic health records
- HIPAA compliance
- Health information systems
- Medical terminology
- Records management
- Data entry accuracy
- Incident reporting
- Problem solving
- Team collaboration
- Training and mentoring
- Effective communication
Languages
English
Professional
Spanish
Professional
Certification
- CPI and CPR
Timeline
Medical Records Clerk
Brownsville Physical Therapy
03.2025 - Current
Youth Care Worker
South Westkey Programs
01.2023 - 03.2025
Receptionist
Multi Mini Storage
11.2020 - 12.2022
High School Diploma -
Simon Rivera Highschool