Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
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Daniela Garcia

Goodyear,AZ

Summary

Experienced in high-paced environments, developed strong organizational and multitasking abilities in collaborative setting. Transitioning into new field, leveraging skills in project management and communication. Aiming to bring meticulous attention to detail and resourcefulness to new and challenging role.

Overview

3
3
years of professional experience

Work History

Deviations Coordinator

Avanti
12.2024 - Current
  • Responsible for managing and documenting standard manufacturing processes during the window and door production and coordinating necessary corrective actions
  • Communicate with builders to resolve deviated items, maintain reports to send to departments and efficient routes for install trucks.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.

Customer Service Representative

Avanti
10.2024 - 12.2024
  • Resolving customer issues and efficiently communicating with customers to have a satisfy experience
  • Create service tickets for service and parts, and handle customer complaints to provide appropriate solutions
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Data Entry Clerk

JP. Morgan Chase
08.2024 - 09.2024
  • Process and deposit checks and invoices received by mail.
  • Reviews checks/invoices for special instructions given by customers and determines the appropriate item handling.
  • Sorts mail, processes accounts, and prepares deposit tickets to meet daily and hourly deadlines.

Firearms / Ammo, Opd (Online Digital Shopper)

Walmart
09.2023 - 06.2024
  • Assisted customers in identifying and fulfilling their needs while providing guidance on purchasing firearms and ammunition.
  • Promoted products effectively, ensuring compliance with safety regulations and maintaining a secure shopping environment.
  • Managed online orders, ensuring timely and accurate delivery of digital purchases.

Research & Adjustments Rep III

Bank of America
02.2023 - 08.2023
  • Processed and reviewed legal documents, ensuring all deadlines were met.
  • Conducted in-depth research on high-priority cases to ensure accuracy in resolutions.
  • Maintained clear and professional communication with clients, adhering to legal protocols and procedures.

Legal Case Order And Resolution

Bank of America
07.2022 - 02.2023
  • Provided professional communication in person, via phone, and virtually to assess and address customers' financial, case, and legal needs.
  • Ensured strict adherence to banking processes, legal guidelines, and applicable regulations.
  • Assisted clients with identifying financial solutions while following strict bank protocols.

Education

Diploma - Banking & Finance, Sports Marketing & Entertainment Management

Metro Tech High School
05.2020

Skills

  • Excellent Communication
  • Strong Customer Service
  • Problem Solving
  • Time Management
  • Adaptability
  • Team Collaboration
  • Leadership

Awards

Live and Learn brighter tomorrow, 2023

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Deviations Coordinator

Avanti
12.2024 - Current

Customer Service Representative

Avanti
10.2024 - 12.2024

Data Entry Clerk

JP. Morgan Chase
08.2024 - 09.2024

Firearms / Ammo, Opd (Online Digital Shopper)

Walmart
09.2023 - 06.2024

Research & Adjustments Rep III

Bank of America
02.2023 - 08.2023

Legal Case Order And Resolution

Bank of America
07.2022 - 02.2023

Diploma - Banking & Finance, Sports Marketing & Entertainment Management

Metro Tech High School

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