Daniela Hernandez
San Antonio
Summary
Dynamic professional with experience at Cafe Vida, excelling in cash handling and delivering exceptional customer service. Proven ability to resolve complaints and foster a positive dining experience. Bilingual in Spanish and English, I effectively collaborate with teams and ensure a safe, engaging environment as demonstrated in my role at Tohui Language Academy.
Overview
3
3
years of professional experience
Work History
Cahsier/Food Server
Cafe Vida
San Antonio
08.2023 - 04.2025
- Brought food and beverages to the table in a timely manner.
- Communicated effectively with kitchen staff regarding order details, special requests, allergies.
- Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Followed proper cash handling procedures when accepting payments from customers.
- Checked on customers during their meal to ensure they were satisfied with their dining experience.
- Provided customers with friendly customer service.
After School Teacher Assistant
Tohui Language Academy
San Antonio
06.2022 - 08.2022
- Worked collaboratively with other staff members to ensure a safe environment for all students.
- Motivated children to participate in various tasks encouraging them to be independent thinkers while having fun at the same time.
- Ensured safety of the children by monitoring their play areas and activities throughout the day.
Education
High School Diploma -
Johnson High School
San Antonio, TX05-2024
Some College (No Degree) -
San Antonio College
San Antonio, TXSkills
- Cash handling
- Customer service
- Child supervision
- Bilingual in [spanish] and english
- Team collaboration
- Active listening
- Attention to detail
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Cahsier/Food Server
Cafe Vida
08.2023 - 04.2025
After School Teacher Assistant
Tohui Language Academy
06.2022 - 08.2022
High School Diploma -
Johnson High School
Some College (No Degree) -
San Antonio College
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