Daniela Hernandez

•Fostered friendly, warm and exceptional customer experience.

•Analyzed skin condition and made appropriate product recommendations.

•Educated patients on treatment options.

Stocked treatment rooms with proper supplies.

•Carried out product inventory checks, charting and consultations.

•Advised clients on proper home-care regimens.

•Recommended retail products for at-home use.

•Performed waxing, body wrap application and gentle exfoliation to improve overall skin

condition.

•Informed guests of appropriate products available to increase retail sales.

•Welcomed clients arriving for appointments.

•Assisted manager with daily spa operations.

•Discussed procedures and treatment options with clients.

•Performed consultations for patients before scheduling treatments.

• Conducted skin analysis to determine appropriate treatments and products for clients.
• Performed facials, waxing, and body treatments to enhance client satisfaction.
• Maintained cleanliness and organization of treatment rooms and equipment.
• Educated clients on skincare routines and product usage for optimal results.

• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Built positive relationships with customers to increase repeat business.
• Established objectives to offer team members clear roadmap to help company achieve overall goals.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Analyzed data and profit and loss statements to compose store budget.