Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Daniela J. Hayes

Provo,UT

Summary

Customer-focused individual with a natural talent for creating warm and engaging environments. Well-versed in customer service principles and skilled in effective communication and problem-solving. Dedicated to enhancing member satisfaction and making a positive impact on organizational goals.

Overview

2
2
years of professional experience

Work History

Cashier and Server

Yogi’s Grill
04.2022 - 09.2023
  • Managed Front of house (FOH) during the busy dinner-shifts
  • Took orders from and served food to 40 – 60 customers per hour
  • Packaged to-go orders, managed online delivery platforms
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked, cleaned, and closed FOH, including cash reconciliation
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Orchestra Section Leader

Heritage Chamber Orchestra
08.2022 - 05.2024
  • Analyzed performance and identified areas for improvement
  • Led group-practice sessions
  • Designed routines specifically to improve accuracy
  • Mentored younger students to help them improve concert readiness
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Bachelor of Science - Accounting, Finance

Utah Valley University
Orem, UT
04.2027

Master of Accountancy -

Utah Valley University
Orem, UT
04.2028

Skills

  • Time management
  • Flexible and adaptable
  • Excellent communication
  • Active listening
  • Friendly, positive attitude
  • Problem resolution
  • Verbal communication
  • Customer service

Languages

Spanish
Native or Bilingual

Interests

  • Gym Workouts
  • Regularly practice mindfulness and meditation for overall wellness
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Orchestra Section Leader

Heritage Chamber Orchestra
08.2022 - 05.2024

Cashier and Server

Yogi’s Grill
04.2022 - 09.2023

Master of Accountancy -

Utah Valley University

Bachelor of Science - Accounting, Finance

Utah Valley University

Similar Profiles

CREATE PROFILE
Daniela J. Hayes