Daniela Juárez
Naucalpan,Mexico State
Summary
Proactive Sr. Associate in Order Management, English Teacher, and Bilingual Assistant with extensive experience in efficiently handling high volume tasks and building high-performing teams.
Passionate about learning and committed to continual improvement. Self-motivated, with a strong sense of personal responsibility.
Overview
6
6
years of professional experience
Work History
Sr. Associate Order Management
AT&T Global Network Services
Naucalpan, State Of Mexico
11.2023 - Current
- Assist with day-to-day operations, working efficiently and productively with all team members.
- Manage high volume of cases and process bulk request. As well as time efficiently in order to complete all tasks within deadlines.
- Draft common document templates to reduce time spent creating documents from scratch.
- Plan and coordinate logistics and materials for the recruiting process and meetings.
- Build high-performing teams through effective recruitment process
- Train and support new team members, maintaining culture of collaboration and commitment.
English Teacher and Bilingual Assistant
IPEFH
Toluca, Mexico State
08.2018 - 07.2023
- Organizing and servicing meetings with foreign students and parents.
- Students entrance interviews for checking their level of english
- Continuous communication with certifying centers and set schedules for certification exams.
- Parents contact to gather, confirm, and clarify information.
- Monitoring process.
Education
Bachelor´s Degree in Languages - Bilingual Education
UNIVERSIDAD AUTONOMA DEL ESTADO DE MEXICO
Toluca, State Of Mexico07.2016
Skills
- Courteous, professional and committed
- Training and mentoring
- New Hire Training
- Project Coordination
- Schedule Management
- Customer Service
- Issue Resolution
- Work Planning and Prioritization
Timeline
Sr. Associate Order Management
AT&T Global Network Services
11.2023 - Current
English Teacher and Bilingual Assistant
IPEFH
08.2018 - 07.2023
Bachelor´s Degree in Languages - Bilingual Education
UNIVERSIDAD AUTONOMA DEL ESTADO DE MEXICO