Daniela Leighton
New Port Richey,FL
Summary
Hardworking Backroom Associate focused on maximizing team efficiency and customer service by retrieving, stocking, and moving merchandise. Knowledgeable about customer service standards and sales processes.
Overview
31
31
years of professional experience
Work History
Medical and Dental Claim Processor
BCBSMA
Boston, MA
04.1994 - 01.2025
- Processed member claims efficiently, ensuring compliance with regulatory standards.
- Assisted in data entry and verification, improving accuracy of information recorded.
- Collaborated with team members to streamline workflow processes and enhance productivity.
- Resolved inquiries from members and providers, delivering timely and accurate responses.
Backroom and Sales Associate
TJX Companies
Plymouth, Ma
05.2022 - 12.2024
- Assisted customers in selecting merchandise, enhancing shopping experience and product knowledge.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout operations.
- Maintained store appearance by organizing displays and merchandising products effectively.
- Collaborated with team members to achieve sales goals and improve overall store performance.
Front Desk Receptionist
Healhtrax
Hanover, MA
01.2017 - 03.2019
- Managed front desk operations, ensuring seamless check-in and check-out processes for guests.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Coordinated scheduling of appointments, optimizing staff availability and resource allocation.
- Maintained accurate records of guest interactions and transactions using electronic management systems.
Education
High School Diploma -
Whitman Hanson Regional High School
Whitman, MA05.1981
Skills
- Attention to detail
- Teamwork and collaboration
- Customer service
- Data entry experience
- Positive attitude
- Strong work ethic
- Teamwork and coordination
- Punctual and reliable
- Store maintenance
- Retail store operations
- Stock replenishment
- Fitting room maintenance
- Fashion sense
- Shelf stocking
- Backroom organization
Timeline
Backroom and Sales Associate
TJX Companies
05.2022 - 12.2024
Front Desk Receptionist
Healhtrax
01.2017 - 03.2019
Medical and Dental Claim Processor
BCBSMA
04.1994 - 01.2025
High School Diploma -
Whitman Hanson Regional High School