Daniela Leyva
Chula Vista,CA
Summary
Driven professional boasting background as liaison for families for obtaining support for improved development. Organized and well-meaning Family Advocate consistently manages heavy caseload and offers training in crisis intervention.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Family Support Partner
South Bay Community Services
Chula Vista, CA
08.2016 - Current
- Provided individualized support to families in crisis situations.
- Facilitated referrals and linkages to community resources such as housing, food banks, and mental health services.
- Maintained accurate case records and progress notes in accordance with agency policies.
- Coordinated activities that promoted positive interactions between parents and caregivers and their children.
- Advocates for clients by providing information about available resources or services.
Lead (Migrant Support)
South Bay Community Services
San Diego, CA
09.2023 - 02.2024
- Created standard work instructions for specific tasks and processes to ensure consistent quality standards were met.
- Established a culture of continuous improvement by encouraging employee engagement in problem solving activities.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Manager
Claire's Inc.
San Diego, CA
01.2002 - 08.2016
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Education
General Studies
Castle Park Senior High School
Chula Vista, CA01-2003
Skills
- Resource Navigation
- Case coordination
- Child development knowledge
- Crisis Intervention
Languages
Spanish
Native/ Bilingual
Certification
- Incredible years presenter 2016
- Community Health Worker 2023
Accomplishments
- Family engagement 2017
- ELAC representative for the District 2019
Timeline
Lead (Migrant Support)
South Bay Community Services
09.2023 - 02.2024
Family Support Partner
South Bay Community Services
08.2016 - Current
Manager
Claire's Inc.
01.2002 - 08.2016
General Studies
Castle Park Senior High School
- Incredible years presenter 2016
- Community Health Worker 2023
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