Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniela Leyva Terrero

Manor,Tx

Summary

Proven track record in fast-paced environments, exemplified by my tenure at Macdonals, where I enhanced customer satisfaction and maintained high cleanliness standards. Skilled in cash handling and adaptability, I fostered team collaboration and significantly reduced customer complaints through meticulous order accuracy and effective communication.

Overview

1
1
year of professional experience

Work History

Restaurant Worker

Macdonals
  • Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
  • Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
  • Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
  • Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
  • Supported catering events by setting up tables, preparing food items, and serving guests with professionalism and care.
  • Contributed to overall positive work culture by fostering collaborative relationships with coworkers across all departments.
  • Maintained strict adherence to safety guidelines when handling food products or using kitchen equipment.
  • Enhanced customer satisfaction by providing timely and efficient service to restaurant patrons.
  • Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
  • Greeted customers at front counter to answer questions and input meal orders into POS system.
  • Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
  • Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.

Restaurante Silos

Monica
02.2023 - 03.2024
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Universidad Cuba
Santiago Cuba

Skills

  • Cleanliness and hygiene
  • Cash handling proficiency
  • Adaptability and Resilience
  • Order taking accuracy

Languages

Italian
Native or Bilingual
Spanish
Elementary

Timeline

Restaurante Silos

Monica
02.2023 - 03.2024

Restaurant Worker

Macdonals

Universidad Cuba

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Daniela Leyva Terrero