Daniela Melecio
Overview
5
5
years of professional experience
Work History
Shift Manager
Walgreens
02.2023 - Current
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Organized merchandise displays according to seasonal promotions or special events.
- Supervised cash drawer balances and deposits of store receipts.
Shift Manager
Wingstop Restaurant
01.2021 - 12.2022
- Developed and implemented customer service standards for staff to follow.
- Monitored daily operations of the restaurant, including inventory control and ordering supplies.
- Ensured compliance with all local health regulations related to food safety.
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
- Responsible for interviewing, hiring and training new employees.
Server/Cashier
Las delicias de Michocan
01.2020 - 11.2020
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
Bachelor of Science - Accounting
University of Illinois At Chicago
Chicago, IL05-2026
Associate of Science - Accounting
Triton College
River Grove, IL05-2024
Skills
- Punctual and Reliable
- Decision-Making
- Customer Service
- Staff Management
- Attention to Detail
- Problem-Solving
- Till Balancing
- Conflict resolution techniques
Languages
Spanish
Native/ Bilingual
Affiliations
- Accounting Club
Timeline
Shift Manager
Walgreens
02.2023 - Current
Shift Manager
Wingstop Restaurant
01.2021 - 12.2022
Server/Cashier
Las delicias de Michocan
01.2020 - 11.2020
Bachelor of Science - Accounting
University of Illinois At Chicago
Associate of Science - Accounting
Triton College